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Problem page "get personalized Windows offers"

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Arthur88190 -  
 maillart -

Hello, after a Windows update, upon restarting and accessing my account, a page "get personalized offers from Windows" appears and asks me to make a choice and validate it. The problem is, no matter which choice is validated, a page "an error occurred, you can try again."

OOBESETTINGMULTIPAGE"

It's impossible to get past this step and access my account to use my PC. If anyone has advice/solutions, I would be very grateful.

Thank you in advance.

7 answers

Answer 1 / 7
Arthur88190
 

No, it's fine, I managed to do it; I just had to press Shift F10 to access the task manager and close the page. Sorry for the inconvenience.
5
Radinoz Posted messages 7187 Registration date   Status Contributor Last intervention   1 165
 

Thank you for coming back to give the answer ;)

0
Mbg
 

Thank you

0
Answer 2 / 7
Papagenor
 

Hello,

use the TAB key (to the left of the letter A) to choose Yes / No and the Enter key on the keyboard to confirm, then if that doesn't work, force a shutdown (press and hold the power button for 10 seconds) and restart, it should be better.
8
JPB
 

Hello,

I just encountered the same issue and your instructions worked well.

Thank you very much.

0
Answer 3 / 7
sachaetttmoi
 

Hello, I have the same issue, but it's impossible to do anything.

Please help
4
Radinoz Posted messages 7187 Registration date   Status Contributor Last intervention   1 165
 

Have you seen the solution in response 1?

0
Iznogoud1789 Posted messages 17 Status Member > Radinoz Posted messages 7187 Registration date   Status Contributor Last intervention  
 

Yes, and....nothing!

Stuck, I can't access the task manager

On an Acer laptop...

0
Babethb82 > Radinoz Posted messages 7187 Registration date   Status Contributor Last intervention  
 

I saw answer 1, but what appears at the bottom right of my screen doesn't allow me to act. Thank you.

0
Patrice
 

Same here, I don't know what to do, help

0
Answer 4 / 7
Steph35550
 

Same problem and even when ending the task, still Windows message
2
Answer 5 / 7
Gabi
 

Hello,

The same problem for my friend. She uses the shortcut to open the task manager, but it appears behind the Windows window and even with alt+tab it’s impossible to open it....
0
Zabouzen
 

Hello,

I can no longer do anything. The image "get personalized offers from Windows" appears with a blue and green logo. I can't do anything with my computer. Thank you for your help in restoring it.

1
Answer 6 / 7
Antho1313 Posted messages 1 Status Member
 

Hello

I'm also stuck on this page, the accept button stays gray and it's impossible to click on it to move to the next step.
0
Radinoz Posted messages 7187 Registration date   Status Contributor Last intervention   1 165
 

Hello
See answer no 12 https://forums.commentcamarche.net/forum/affich-38133306-probleme-page-obtenir-des-offres-personnalisees-windows#p38159591

0
Answer 7 / 7
maillart
 

open the Start menu with the Windows key, open Settings, select "Privacy" and disable the option "Get ...."
0