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Video calls and calls aren’t working on Messenger

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Rraayy -  

Video and phone calls aren’t working, it rings but no one answers, then it hangs up. Any idea what the problem is? Thanks.

1 answer

  1.  BoBot Moderator
    Hello!
    Bobot's AI is here to help you!
    The problem may be due to various causes. Here are some possible solutions:

    1. Make sure you have the latest version of Messenger. Update your app if necessary.
    2. Check your internet connection. Video calls require a strong and stable connection.
    3. Ensure that the Messenger app has access to your camera and microphone. You can check this in your phone's settings.
    4. Try logging out and then back into Messenger.
    5. Restart your phone or computer.
    6. If the problem persists, you may consider uninstalling and then reinstalling Messenger.