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Gmail storage full even though everything is cleared.

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nicoweb61 -  

Hello,

I downloaded all the emails locally using POP to free up my Gmail account, which indicated that storage was full.

Despite this operation, the Gmail space in Google One remains unchanged.

How can Gmail appear full on Google One when there isn't a single message left in Gmail...

Thank you in advance for your help.

4 answers

  1. nicoweb61 Author

    After checking all visible and hidden labels, completely emptying the recycle bin, the problem has finally been resolved.

    Thanks again to everyone who helped me in resolving this issue.

    1.  Clarckos Contributor

      Thank you for the feedback.

      Have a great day!

  2.  barnabe0057

    Hello,

    Have you checked what’s in the "All messages" folder?

    2.  jag72

      Hello,

      Storage concerns not only emails but also Google Photos.
      Take a look at that side.

      1. nicoweb61 Author

        There is nothing in Photos, Drive, or Gmail.

        In Gmail, everything is emptied, yet Google One indicates 15.21 GB in Gmail...

      2.  Clarckos Contributor

        Hello Jag,

        The thing is that Google One dissociates Google Photos from Gmail:

        This is my case,

        But in his case, Gmail is indeed full.

        Nicoweb, have you thought about emptying the trash in Gmail?

      3. nicoweb61 Author
        @Clarckos

        Yes, the trash and the "All Messages" folder are emptied.

      4.  Clarckos Contributor
        @nicoweb61

        We are indeed talking about the basket highlighted in yellow, not the one a little lower down.

      5. nicoweb61 Author
        @Clarckos

        I just emptied the trash that was hidden in the labels.

        In Google One, everything is in order. However, as soon as I return to Gmail, the message about the full storage space is still there.

        Maybe I need to wait a bit for it to take effect...