Ctronics camera not working anymore
Raf -
Hello,
Since the change of my box, following the switch to fiber, my Ctronics camera is no longer connecting. Do you have any answers to this? I think it might not be compatible with 5G.
Thank you for any suggestions for reconnecting.
3 réponses
Hello,
From experience, the problem indeed comes from the 5GHz network, which is typically incompatible with almost any model.
I have purchased a large number of models from this site https://www.camerasurveillance.net/16-camera-ip-wifi and they all need to be connected to the 2.4GHz. It's not too bad, a simple setting is enough to activate the 2.4GHz for syncing, but it's true that at first, you wonder what's wrong haha :)
So don't worry, just activate your 2.4GHz network, redo the installation on it, and everything should work smoothly :)
Hello,
If you have changed your box, you probably need to re-associate your camera with your new box...
Knowing the model of this Ctronics camera would be a plus to try to assist you.
It's very difficult to catch a black cat in a dark room.
Especially when it's not there...
Hello,
You’re probably confused, and it’s unfortunately too common, between the 5th generation of mobile networks and the 5 GHz Wi-Fi frequency band, which have nothing to do with each other.
For your camera, try giving a different SSID name to the 2.4 GHz and 5 GHz networks from your box, for example, fred2 and fred5, then see if it works better on one network than the other. It’s true that some older Wi-Fi cards have trouble connecting to the Wi-Fi 6 (802.11ax) networks of new boxes.
And there you go, there it is....
But goodness, how annoying those line spaces are!!
Hello, thank you for your comment.
I also just bought a 2.4 GHz and 5 GHz compatible camera and my Wi-Fi is in 5 GHz and it doesn't work.
I'll try with 2.4 GHz.