View original (French)

Printer driver installation failed for HP LaserJet Pro P1102

Solved
elecaii1981 -  

Hi, I’ve been trying for two days to install the driver for my HP LaserJet Pro P1102 printer but with no success. In fact, I had the driver installed and I printed exactly 2000 pages during the last six months, but since the day before yesterday when I tried to print again, it didn’t work (I don’t know why), so I decided to uninstall the driver and then reinstall it!

INFO: At the end of the installation process I still get this message: the printer installation failed ..

4 answers

  1.  jmarion3 Contributor

    Hello ......

    It may be the last cumulative update of Windows 10 that is the cause, under the condition that it is the cause ► Source

    Read what Microsoft recommends to workaround the problem

    Solutions to try

    1. Uninstall the latest update concerned
    2. Uninstall the printer completely and cleanly, restart the PCs and perform a new installation from the HP site ► Here

    Please come back here to report the result

    Regards

    2.  elecaii1981 Author

      I didn’t specify it, but it’s clear that my HP printer is now working very well, I was finally able to install the driver and everything is in order, thanks again and see you very soon..

      1.  jmarion3 Contributor

        Hello ....

        Thanks for the update and glad for you if everything is now okay

        I mark the topic as resolved

        See you

        Regards