We were unable to verify your identity leboncoin

Solved
Good evening,

with several sales on Leboncoin this time they are asking me to verify my identity so I sent my ID card front and back in the requested format, and the size is correct and of good quality. After 4 attempts, they send me that we are sorry but we could not verify your identity document with several things to check but everything is fine for once and it’s the same first and last name. If any of you know the solution, please let me know as I have money blocked.

2 answers

  1. Good evening,
    you need to discuss this with them and there are no miracles...
    Only the site managers in question can resolve this kind of situation internally on their own servers.

    1. ok thanks but I was just asking in case because I saw on several forums that when you contact them for this kind of question, there is no response from them.
      1. This site is no longer what it used to be in the past.