Gigaset A545, the three handsets flash "base" during a call

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Hello,
On a Gigaset, the three handsets are flashing ""base" when I receive a call, it doesn't ring, the voicemail seems to be working, you can leave a message. But the red voicemail light is not flashing when it should.
I tried the recommended maneuvers in the manual, with no results.
I reset it with no better outcome.
Thank you

Configuration: Macintosh / Safari 13.1.2

6 answers

  1. Hello
    which means that the base is not defined
    connect the base alone and reset everything

    https://gse.gigaset.com › CustomerCare › Manuals

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    1. I explained myself poorly: the three combined flash "<a href='https://www.commentcamarche.net/telecharger/vie-quotidienne/4549-base/'>base</a>" all the time.
      I tried calling the landline with my mobile: the landline phones don’t ring, while everything seems fine on the mobile like a normal call, and we have access to the <a href='https://www.commentcamarche.net/messagerie/'>voicemail</a>, we can leave a message, but it’s not indicated (the red light stays off)
      thank you for your response
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      1. install your wireless devices according to the manual. -
        connection, pairing, registration, etc

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        1. Moderator
          Hello,
          Do you have an A545 (with a single button on the base) or an A545A (model with built-in answering machine and multiple buttons on the base)?

          First, check that the base is powered on. (This is easier on the A545A because a light comes on when the answering machine is in use)

          Next, try the registration procedure extracted from the manual on page 20 (22 of the DPF) described below:
          This procedure must be performed on each handset (3 times in your case)
          The manual: https://gse.gigaset.com/fileadmin/legacy-assets/CustomerCare/Manuals/A5x/A540-A540A/A31008-M2601-N151-1-7719_13-06-2016_fr_FR.pdf
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          1. Thank you, in fact I think it's the power source that's not working: the handset is discharging and there's no red light on the answering machine.
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        2. Thank you, it was the base that was "cooked".
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          1. Moderator
            Ok
            Thank you for the feedback...
            The handsets should be kept, they can serve as additional handsets when paired with a new base.

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            Very difficult to catch a black cat in a dark room.
            Especially when it’s not there...
            0