Azura Home Design Reviews / Azurahomedesign
SolvedHello, I would like to know if this site is reliable Azura Home Design, thank you.
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6 answers
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Hello, I was wondering the exact same thing. I did my research (it's very easy to find reviews on this site) and there are almost only negative reviews, so I will unfortunately avoid buying from this site.
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Unreliable site. My coffee table arrived damaged. I sent photos. No response since. They simply told me they would take it up with the carrier while I explained that it arrived perfectly packaged.. since then the company has been silent.
Isabelle Mathieu
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ModeratorHello,
https://fr.trustpilot.com/review/www.azurahomedesign.comSome rules to follow before ordering from a site:
1- Look for reviews online.
2- Check at the bottom of the page if the REQUIRED legal notices are present, see THIS PAGE.
Simple rule: NO LEGAL NOTICES, NO ORDER.
3- Check if a postal address is provided along with a phone number and email to contact the site in case of an issue.
4- If a postal address is listed, verify if this address exists on https://www.google.com/maps/
5- Go to this site, enter the homepage address of the site you want to order from to see its location and age.
6- When ordering from a foreign site, remedies in case of issues are often impossible.
7- Very low prices are a sign of counterfeit goods of very poor quality and sometimes scams (you never receive the items).
--
bazfile
Moderator/Security Contributor.
a hello, a response, a thank you are always appreciated. -
Fraudulent site. I strongly advise against it. Order for a bed placed in February still not received, ridiculous delays. As of today, bed available on their site and delivered within 14 days??? I call incognito to find out if it's really available and if I can pick it up on-site. I'm told that yes, it is available because they sell it every day ???????? but I have to place an order online with fees ???? and they will reduce them?
Then wait for an email to pick it up which will never arrive. -
NO, ABSOLUTELY NOT
Beware! Absolutely scandalous!!!
Product ordered on 05/05/2022 (closed fireplace).
Delivery after many calls and emails on 15/06/2022 (40 days) for a product in stock...
Delivery between 12:00 and 14:00, the packaging was in good condition.
Upon unpacking, broken glass, and broken aluminum smoke pipe connection fitting.
AZURA HOME DESIGN is opposing a supposed delivery procedure (of their own), which was notified to me on 31/05/2022, that is, 26 days after the order validation....
THEY MAKE THE RULES AS THEY WANT, WHEN THEY WANT!!!
Absolutely to be avoided!!!!!
The file is going straight to my lawyer. -
The delivery time is very long, it took 3 months of waiting, but the product, when it arrived, is of good quality. I am satisfied with my order.