No audio output from the headphone jack or white and red plugs on Sharp TV LC-39LE750E

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Chris -  
baladur13 Posted messages 47339 Registration date   Status Modérateur Last intervention   -
Hello,

I'm trying to connect a Thomson WHP3311BK headset to a Sharp LC-39LE750E TV, but there's no sound coming through the headset, neither from the direct jack connection nor from the red and white plugs connected to the headset base's jack. The power signal light on the base doesn't turn on. The sound still comes from the TV speakers... I also tested with iPhone earbuds and the same issue occurred... I've gone through the TV's manual to check if there's a "switch" or headphone function, but I couldn't find anything. I'm out of ideas! The goal is to be able to watch TV without disturbing others' sleep. Thank you for your advice.
Configuration: iPhone / Safari 12.1.2

4 réponses

Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 199
 
But you're welcome, is your problem solved then?

--
I call a spade a spade *
     *in French in the text
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Chrisyak1703 Posted messages 4 Status Membre
 
Yes, yes! If there's a way to turn off the speakers, I'll take it, but the whole point was to make the sleepless nights go by faster with the TV without disturbing the rest of the family, and that's fine. Thank you again for everyone's responsiveness and for the effective solution. Have a good evening and be careful.
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Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 199
 
Hello,
The red and white RCA connectors are inputs, not outputs.
However, this TV does have a headphone jack output (3.5mm) and I don't understand why that isn't working...
You said:
"The power signal indicator on the base is not lit"
Did you forget to plug it into the mains?
--
I call a spade a spade *
*in French in the text
0
Chrisyak1703 Posted messages 4 Status Membre
 
Thank you for your response. Okay for the white and red plugs... my bad, since they come with the headset I didn’t look any further. Yes, my base is properly connected, and the headset charging indicator is green. I tested the headset on another TV and it works perfectly. The TV's jack socket has a "headphone" symbol, so it's the right one....
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Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 199 > Chrisyak1703 Posted messages 4 Status Membre
 
Baladur told you below:
"However, a conversation needs to be had to adjust the headphone output volume (see manual on page 22)"
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baladur13 Posted messages 47339 Registration date   Status Modérateur Last intervention   14 378
 
Hello,
This television has two audio outputs...
- one analog output (headphone jack 3.5mm)
- one digital output via coaxial cable.
The RCA jacks (red and white) are inputs.

The headset connected to the jack with the provided cable should work and, in general, simultaneously turn off the TV speakers.

However, a discussion is needed to adjust the headphone volume (see manual on page 22)

--
Very difficult to catch a black cat in a dark room.
Especially when it's not there...
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Chrisyak1703 Posted messages 4 Status Membre
 
Thank you for your information. I saw in a previous response about the red and white connectors..! I went through the TV manual and showed the sound on the headphone option.... I'm losing hope....
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Panth33ra Posted messages 23064 Registration date   Status Membre Last intervention   Ambassadeur 2 348
 
Hello,
I downloaded the TV user manual in PDF... https://www.modesdemploi.fr/sharp/aquos-lc-39le752e/mode-d-emploi?p=6 On page 6/64, it mentions the side and rear view...



The numbered connector "1" indicates an "HDMI/PC ANALOG AUDIO INPUT", this is where you plug in your wireless headset... https://www.thomson-av-accessories.eu/00131959/thomson-casque-ss-fil-tv-whp3311bk-circum-aur-sta-chrg-sys-pll-100m-nr

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Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 199
 
Sorry, but port 1 is an audio input for DVI and PC (input in English does mean entry) and the headset plugs into port 15 (on the side).
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baladur13 Posted messages 47339 Registration date   Status Modérateur Last intervention   14 378
 
Hey.... Panth33ra !
Another new blunder...
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Panth33ra Posted messages 23064 Registration date   Status Membre Last intervention   2 348 > Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention  
 
My bad. I was focused on this input!
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Chrisyak1703 Posted messages 4 Status Membre
 
Thank you Andy31200!!!! That's it! However, the sound from the TV speakers is working at the same time...! It's not too bad, I turned up the headphone volume in the TV settings and we still have a good headphone volume even when lowering the speaker volume! Thanks again ????
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baladur13 Posted messages 47339 Registration date   Status Modérateur Last intervention   14 378 > Panth33ra Posted messages 23064 Registration date   Status Membre Last intervention  
 
Certainly...
But God... answers very seldom...
We learn at all ages, that's also true, but we learn by reading, not by advising nonsense...

One principle; when you don't know, you don't answer...
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