Purchase of a Logitec x pro headset and unable to get the microphone to work Solved

Question

Hello,  I bought this headset this morning: https://www.lesnumeriques.com/casque-gaming-micro/logitech-g-pro-x-p53087/test.html  And since then, I haven't been able to get the microphone to work; I've tried it on Discord and Skype. I can hear but can't speak. It's properly connected (I can get video and music output through the headset), the connectors are working well and detect the headset:   So all this afternoon, I've been trying to see posts from other people with the same issue on the forum, doing manipulations, etc... But I'm stuck..  Could you help me with the detection of this microphone please?  Have a good evening :)

ili75 · Accepted Answer

I had the same issue, I resolved it In fact, there is a specific way to connect the cable The part that allows you to mute the microphone (Mute) must be closest to the headset and it will work.

MaxGix · Answer

Hi,  I had a similar issue with my headset microphone on Windows 10, to fix it, I had to go to the control panel > sound > Recording > Levels And there you can adjust the microphone's "volume"    ++  -- Problem resolved or solution found, please indicate it, always useful for the community. ;-)

MaxGix · Answer

ok, apparently there's a remote on the cable, check that you're not in mute mode, otherwise you should look into the Logitech software settings, apparently it's quite comprehensive, so check the settings there.  ++  Problem resolved or solution found, please indicate it, always useful for the community. ;-)

kymati · Answer

So I did the mic test on Skype. When I unplug the mic jack from the headset on the PC and use the PC mic, it works. I can hear myself with the test:  However, when I plug in the headset jack for the mic, nothing happens. Whether it's Realtek or X Pro, there's no signal:  Does this ring a bell for anyone to guide me, please?

kymati · Answer

I can't get my microphone to be detected here:  Even if I disable the Realtek Microphone, the Logitech doesn't want to show up in the green detection bar. The problem might come from there.  Could you please help me with this so that it detects my voice?

dahalai · Answer

Hi, I would like to jump in on the topic, as I had the same problem and spent hours trying everything but none of the suggestions worked... but I found my solution:  In fact, it was when I unplugged the headset from the sound card and then reconnected it to the sound card that the microphone started working. Before, I had tried unplugging the block (USB sound card with the headset also connected to it) but it didn’t change anything. I hope this can save others from hours of hassle.  Well, as you can see, I'm not using the two jack plugs (for me, there's no point since the headset only works in stereo with this connection) and I use the USB jack (sound card) which allows for 7.1 emulation. However, you will need the "G Hub" software, it is essential as it also allows for equalizer adjustment (and the default setting is terrible).

remi · Answer

I think I've found the problem; it's in the microphone privacy settings. At least for me, it came from there. You need to allow applications to access the microphone.

Achat d'un casque Logitec x pro et impossible de faire fonctionner le micro

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