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Opening an Excel file with two windows, one of which is empty.

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95philou Posted messages 26 Registration date   Status Member Last intervention   -  
 Kam12 -
Hello,
for some time now, when I open an Excel file by double-clicking, two windows open—one with the file and the other one empty. This issue does not occur when I open the same file on another PC.
If I open this file from within Excel, everything is normal. The problem is the same for all Excel files.
My configuration: W7 and Office 2013.
Thank you in advance for your suggestions!

2 answers

  1.
    95philou Posted messages 26 Registration date   Status Member Last intervention   1
     
    Hello everyone, I found the solution!
    Since the problem only appeared on one PC, I compared the Excel options between two PCs running the same Office, and I found this difference in the add-ins. Path in Excel open, file, options, add-ins: "Office Telemetry Dashboard Add-in."
    In the location, there is this file "msotdaddin.dll." I deleted it in Explorer and hooo miracle, the problem disappeared. I hope this can help others with the same issue!
    1
    1. Kam12
       

      Thank you, it's working!

      0
  2. Raymond PENTIER Posted messages 58216 Registration date   Status Contributor Last intervention   17 482
     
    Try to open with a simple click.

    --
    It's nice, retirement! Especially in the Antilles...
    Raymond (INSA, AFPA)
    -1