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How to find an old FNAC invoice using a FNAC card?

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Lainkorne Posted messages 4 Status Membre -  
 Lourson -
Hello!
I bought a Nintendo Switch in cash at Fnac a few months ago, along with a Fnac card, and I'm unable to find my receipt... (I need it for the Nintendo warranty).
I would like to know if it is possible to recover my invoice, or even a simple proof of purchase, knowing that I used a Fnac card during my purchase.
Thank you in advance for any response :)

3 answers

Answer 1 / 3
bazfile Posted messages 60914 Registration date   Status Moderator, Security Contributor Last intervention   19 883
 
Hello,
If you have a Fnac card, you have a Fnac account; just log into your account to find your invoice see this page. If you don't have a Fnac account, create one and enter your Fnac card number; you should be able to find your purchase.
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bazfile
Moderator/Contributor security.
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Lainkorne Posted messages 4 Status Member 2
 
Good evening (thank you MPMP10),
The other problem is that only the invoices for orders made with the fnac account appear, not those for purchases made in-store using the card.
2
bazfile Posted messages 60914 Registration date   Status Moderator, Security Contributor Last intervention   19 883
 
Go to the store with your Fnac card; they have your order history.
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