Image fades, dull, without contrast. France TV, 6play

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jeannets Posted messages 28402 Registration date   Status Contributor Last intervention   Ambassadeur -  
glandu Posted messages 25506 Registration date   Status Contributor Last intervention   -
Hello,

On the TV received via the internet, especially observed with FranceTV and 6 play, I find that the picture lacks punch, it looks like it is covered by a veil of tulle and/or especially lacks contrast... this is not the case when I watch one of my recorded videos from my server.

The image comes from a BoxTV running Android 8.1 with the applications from the providers "France TV and 6Play", I do have a registered account... The connection is via HDMI to a screen that is only used for that, it's not a television but a monitor... it has been working well for a year... and this issue seems to have appeared about a week ago..

If I change to a BoxTV with Android 7, I have the same issue... adjusting the colors, brightness, contrast, and temperature does not change the phenomenon... I have the impression that it is the distribution that is like that and that the fault is at the source..??

Has anyone else noticed the same thing as me..?? Can I adjust any settings.. or in any files..?? What could I have done that would have degraded this image.??

Thank you in advance.

Configuration: Windows / Firefox 61.0

2 answers

  1. glandu Posted messages 25506 Registration date   Status Contributor Last intervention   4 090
     
    Hello, I wanted to test it but I can't find 6 play

    --
    "donkeys change their minds, not fools"
    please remember to mark your message as "resolved" if that's the case
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    1. glandu Posted messages 25506 Registration date   Status Contributor Last intervention   4 090
       
      sorry, I'm not signing up.
      0
    2. jeannets Posted messages 28402 Registration date   Status Contributor Last intervention   6 603
       
      OK, I understand that if you have to do it just for testing... Besides, it’s true that they are annoying.

      But well, I think I've figured out what's going on...

      The problem is that it involves two connected devices... So the HDMI Video monitor and the Android TV Box... They each have a remote control and the TV Box remote interferes, giving commands to the monitor... and not the other way around...

      So the Box remote affects the monitor, for example wanting to increase the volume causes it to change the video source === I realized that... so I assumed that I probably sent many other commands before that, without really noticing, and changed different settings... etc

      I therefore set the monitor to "Standard" values and I found a decent image again.

      That’s what I found... Now, I'll need to find a solution... I’m thinking of temporarily covering the sensor...
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  2. glandu Posted messages 25506 Registration date   Status Contributor Last intervention   4 090
     
    Thank you for the feedback

    --
    "donkeys change their minds, not fools"
    please remember to mark your message as "resolved" if that is the case
    0