My received messages appear and then disappear.

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Pege2304 Posted messages 8 Status Member -  
Pege2304 Posted messages 8 Status Member -
Hello,

Following numerous checks, the installation of one of the latest versions of Thunderbird, and inquiries on forums, I am unable to retain incoming messages because after opening and closing the email client, they disappear, and the inbox remains empty. There is nothing in the archives.

However, when checking the site credentials, nothing indicates any message requesting deletion, except at my request, of course. However, sent messages are properly saved and remain there permanently.

Thank you for your suggestions,

Pégé

7 answers

  1. Pierr10 Posted messages 13828 Registration date   Status Moderator Last intervention   5 840
     
    Hello,

    Do you use the POP protocol or the IMAP protocol (recommended)?

    Does Thunderbird manage multiple mailboxes? If so, is the issue common to all mailboxes?
    2