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Your PIN is no longer available due to a change in settings.

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cactusgrill Posted messages 4 Status Member -  
 Chris -
Hello,

My computer is running Windows 10 - version 1709 (operating system version 16299.371).

For some time now, I have been unable to log in with my PIN.
I get a message saying that due to a change in security settings, the PIN login is no longer available. To restore it, go to sign-in options > PIN > add.

I tried to do this, but I receive an error message when I click on add: "this request is not supported."
https://filestore.community.support.microsoft.com/api/images/8b6638be-970c-4b38-990d-8ad59315fd35?upload=true

Does anyone have any idea?

Thank you in advance,

Configuration: Windows / Chrome 66.0.3359.117

2 answers

  1. sbouk
     
    • Log in with your Windows password to reset the PIN code.
    • Click on "Sign-in options" and choose the Key icon to sign in using the Windows password.
    • Click on Start / "Settings".
    • Choose Sign-in options / Remove, then confirm.
    • Restart the PC.
    • Log in again with the password.
    • Go back to Settings / Sign-in options.
    • Then, under the PIN code section, click on Add.
    • Enter a new PIN code and confirm with OK!


    And that's it!
    29
    1. Sirine_soussi3
       
      Good evening, I have the same problem but I can't connect directly with my Windows password because they immediately ask for the PIN code and tell me it's unavailable. What should I do?
      1
    2. boubouzak
       
      Thank you, but the problem is that I have a black screen, just the background, I don't have the "Start" tab. There's really only the message on the screen. What should I do?
      0
    3. titi06000 Posted messages 45 Status Member
       
      Hello,
      I have the same problem, I tried restarting with the Shift key held down and nothing happened, the link below isn't useful to me since I don't need to provide a fingerprint, does anyone have the solution?
      Thanks in advance
      0
    4. Chris
       
      Unnecessary
      0