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La fenêtre "Tapez la clé de produit" est trop petite !

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jmchoc Posted messages 73 Status Member -  
jmchoc Posted messages 73 Status Member -
Hello, here's my problem. I have an Office 2007 CD with an activation key, and my PC is a Lenovo Yoga 720, the latest generation, running Windows 10. The issue is, when I start the installation, the program asks me to enter the product key, but I can't type it in because the display screen of the program is too small and can't be enlarged to show where to do it...
Help! Thank you.

6 answers

  1.
    gbinforme Posted messages 14930 Registration date   Status Contributor Last intervention   4 744
     
    Hello,

    the display screen of the program is too small
    When you enter your letters/numbers for your key, you type everything in a row without entering the dashes that are automatically added, and the window slides to allow you to enter everything.
    --
    Always zen
    Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away. Antoine de Saint-Exupéry
    1
    1. jmchoc Posted messages 73 Status Member
       
      I didn't get myself understood well. The window that opens is about 3/3 cm on my screen and only shows part of the text, not the part where I need to enter my key. If I type my combination blindly, nothing happens.
      0
  2. jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    Does it feel something like this??



    --
    The stone and the pebble fall at the same speed (an old Chinese proverb)
    1
    1. jmchoc Posted messages 73 Status Member
       
      Exactly!
      0
  3. jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    Hi,
    try installing it in "safe mode"

    --
    The stone and the pebble fall at the same speed (an ancient Chinese proverb)
    0
  4. Mike-31 Posted messages 18405 Registration date   Status Contributor Last intervention   5 147
     
    Hello,

    strange, can you please post a screenshot so we can see this window.

    --
    A+
    Mike-31

    I am responsible for what I say, not for what you understand...
    0
  6. jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    The solution seems to have been found: >HERE< in the middle of the page

    The stone and the pebble fall at the same speed (an ancient Chinese proverb)
    0
    1. jmchoc Posted messages 73 Status Member
       
      Nope. Nothing works, explanations too vague... Can someone provide a useful solution for a beginner? Please?
      0
  7. eriiic Posted messages 24581 Registration date   Status Contributor Last intervention   7 281
     
    Hello,

    if you press Alt+space followed by l or d (depending on the case, it's the D or the l for Move), can you move the window upwards with the up arrow key?
    eric

    --
    By trying continuously, we eventually succeed.
    So the more it fails, the more chances we have that it will work. (the Shadoks)
    In addition to the thank you (yes, yes, it happens!!!), remember to mark it as resolved. Thank you.
    0
    1. jmchoc Posted messages 73 Status Member
       
      Hello, no, it doesn't work. In my case, American keyboard, I press AltSpace M (Move) or v with the down arrow which indeed goes to the new window that opens: Restore, Move Size, Minimize, Max, Close. Restore should maximize it, but it's not highlighted so it doesn't work...
      0
    2. jmchoc Posted messages 73 Status Member
       
      I managed to apply the explanation given using the Office Customization Tool, I entered the key and created a shortcut on the desktop: Windows Installer Patch (.MSP), and now I have a message saying: The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch...
      0
    3. jmchoc Posted messages 73 Status Member
       
      I ultimately chose the 2016 suite.
      Thank you all.
      0