Lidl online shopping in France

Solved

fabkar Posted messages 132 Status Member -
JulietteH - 29 Jun 2023 at 13:00

Hello, is it possible to order from a French LIDL website!
There is a German site but French, I couldn't find one!
Thank you for your answers.

12 answers

Answer 1 / 12

Best answer
The best answer is the one that has been validated by our teams.
reserverunproduit

YOU HAVE to call Lidl Strasbourg who will reserve the ordered product at a Lidl close to our home
that's how I ordered in France by phone, product ordered at this toll-free number then reserved in my nearby Lidl. I am not sure if I paid in advance or at my Lidl upon delivery. However, the search is simple on the LIDL site, at the bottom there's a toll-free phone number to contact them

contact
Tel: 0800 900 343
From Monday to Saturday from 8:30 AM to 7:30 PM.
Service and calls are free
and you dare to mark problem resolved???? when this is not the solution in Germany or Belgium
the solution exists in France
102
1. Emile
  
  Thank you ????
  
  5
2. andrea
  
  Sorry, I just called this number and it's not possible to place an order from France (June 22, 2021).
  
  3
3. Jaby
  
  So we might as well go directly to the nearest Lidl, it's not an online order.
  
  1
4. Zeta
  
  Call today,
  "We do not have visibility on the stock and we cannot transfer any items to your Lidl"
  So NO it is IMPOSSIBLE to reserve or order online in France.
  If you want a device that others buy in packs of 5 as soon as the store opens to leave nothing behind and resell at a higher price, there is nothing you can do.
  
  2
Answer 2 / 12
HappyHand31

After doing my research, it is indeed possible to order on the Lidl shop website, but the catch is that they do not deliver to France, nor to Lidl stores in France. Therefore, one must preferably be a border resident with Belgium.
So when an item of interest is released, it is necessary to find a way to quickly obtain it, even if it means visiting several Lidl stores.
69
Answer 3 / 12
MIMI18

If I remember correctly, you need to contact customer service for that ;)
27
1. Dany
  
  Yes, you can order online, pay, and it will be delivered to the store of your choice.
  
  -5
  1. thierry544 > Dany
    
    Hello. Thank you for your clarification, but could you specify on which site "LIDL" can be ordered online and delivered to the store of my choice?
    Thank you in advance for your response.
    
    ***@***
    
    -3
  2. grosblair > thierry544
    
    A saleswoman in this store advised me to go to Lidl Shop, but I end up on the one from Belgium and it delivers to France. But the only problem is when we have a device that has an issue, what do we do? Does the one in France take the device?
    
    -2
  3. Maxou > Dany
    
    Hello. You need to go to the Belgium website.
    
    -2
Answer 4 / 12
Emile

Could someone have the customer service number??
24
1. billmaxime Posted messages 50523 Registration date Status Contributor Last intervention 6 150
  
  hi
  
  check this page --> click here
  
  Didn’t find an answer to your question?
  
  Our customer service is available by phone at 0800 73 520 from Monday to Friday from 8:30 AM to 7:00 PM.
  Customer service is also reachable by phone on Saturday from 9:00 AM to 6:00 PM.
  
  Cya
  
  -2
  1. Emile > billmaxime Posted messages 50523 Registration date Status Contributor Last intervention
    
    Thank you billmaxime, but it seems to me that the number you gave me is incomplete. Best regards.
    
    1
2. billmaxime Posted messages 50523 Registration date Status Contributor Last intervention 6 150
  
  re
  
  you're welcome :)
  
  see you
  
  --
  the radiation level is higher at the employment center than at Chernobyl
  
  4
3. Dada
  
  Tel: 0800 900 343
  From Monday to Saturday from 8:30 AM to 7:30 PM.
  Free service and call
  
  0
4. Dom
  
  It is possible to have it delivered through a carrier based in Belgium who receives the package and sends it to us upon payment. I am registered on the bpm lux site and it works.
  
  0
Answer 5 / 12
karlus

LIDL BE does not deliver Parksides to France.
So it's impossible...
18
Answer 6 / 12
agitonnerre

Hello, I just tried the thing suggested by several people, namely calling customer service at 0800 900 343, and it doesn’t work

You can’t order an item like you could on Lidl.be (Belgium) or lidl.de (Germany)
What the Lidl advisor told me is that all they can do is reserve a product listed in the current catalog, to pick it up from the remaining models in the warehouse and have it delivered to the Lidl of our choice if it’s out of stock in the store.
She told me that you have to call on the same day the product is released.

When I asked her why the French site didn’t allow ordering while it was possible elsewhere, she didn’t know but told me there were many customer requests in that direction and that the project was in the pipeline without knowing when it would be realized

I think that the more people send a request for the creation of an online store like in Belgium or Germany, the more the project will become a priority for Lidl France, so get writing, I’m off to do just that...
5
1. Nic
  
  Very regrettable that a French e-commerce site does not exist. It does not encourage purchases when we see that we cannot obtain the existing part on the Belgian site.
  
  1
Answer 7 / 12
jeff83

Hello, you can order online on the website lidl.be, but it doesn't deliver to France, which is a shame, because the site offers quite a few interesting products at Lidl prices.
4
1. Nadou
  
  Too bad Lidl doesn't sell online during these confinement times!
  
  2
2. kikicg66
  
  Belgian site lidll.be
  
  -1
  1. agitonnerre > kikicg66
    
    delivery in France impossible, a Belgian address is required
    
    1
Answer 8 / 12
laure77

Hello, I tried to order a shoulder pad and there is no shipping to France!
0
Answer 9 / 12
Dias

Directly to the Lidl store
0
Answer 10 / 12
Henri

From Belgium, it really works well, and even for warranty repairs within the week, well done Lidl.
0
Answer 11 / 12
JulietteH

After experience, do not order from lidl.fr unless you want to waste weeks with customer service and never receive your item.
0
Answer 12 / 12
Sofi@

Hello,
I can confirm that there is indeed a website where you can order Lidl items (Silvercrest, Parkside, etc.). https://www.kompernass.com/fr/
There you go, hoping to have helped.
-2
1. TheKingScar Posted messages 24 Status Member 12
  
  I don't think I've ever heard of it, so it probably isn't, or they would have mentioned it in their TV ads or elsewhere.
  
  12
2. Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention 14 519
  
  Re:
  
  It seems that you can only obtain accessories, replacement parts, or the user manual from Kompernaß.. Not the complete items (at least for my location??)..
  
  See you!
  
  1
3. mikebo
  
  Hello, given the comments on Trustpilot about Kompernass, it would be best to avoid ordering from them. Many people are dissatisfied.
  
  1
4. fred
  
  accessories only
  
  1
5. ggb > reserverunproduit
  
  uh no actually, I just called them, a compressor that can be ordered online from the Belgian site is not deliverable to France.
  
  1

Lidl online shopping in France

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