My asus tablet shows a red battery and won't turn on

Solved
savajt -  
 savajt -
Hello,

my Asus tablet shows a red battery and won't turn on

what should I do?

1 answer

Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   9 894
 
Hello,

Red means that the battery is dead.
So the problem may come from the charger.
1
savajt
 
I connected my tablet to different chargers and even to my computer, nothing happens when I turn it on; a half-red battery appears on the screen, what should I do?
0
Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   9 894 > savajt
 
It may well be the battery that has a problem, and if it is non-removable, a return to customer service is necessary.
0
savajt
 
Thank you very much for your help, I just contacted ASUS customer service.
0