Tab "ABOUT" on the left side of my page has disappeared

Solved
mimi -  
 atflor -
Hello

As the title says, my "about" tab on the left side of my Facebook profile, where information such as "studies, lives, works..." appears, has disappeared, even though the information I entered is set to "public."
I've been looking for 10 days... other people seem to have had the same issue, but there are no answers...

5 réponses

Anonymous user
 
Hello,

Weird... Can you take a screenshot for us please?

(of course removing your personal information).

:)

--
Quarrels wouldn't last long if the fault were only on one side. (François de La Rochefoucauld)
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atflor Posted messages 3 Status Membre
 
Here is the modified image with Paint, hoping that it can be seen and that you can find a solution for me...
thank you

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Anonymous user
 
Sure.

Try clicking on another tab, all the way to the right you have a little pencil that appears and there you can choose which tab appears on your page or not.

Just select the "about".

:)
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atflor
 
Yes, I know, but actually the about tab can't be unchecked... it is therefore automatically in my tabs. I really have a display issue on the left side of the screen...
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Anonymous user
 
You wouldn't have accidentally mentioned "me only" by any chance...

Because the photo where one can't see, is it the public profile, right?
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atflor
 
it's good in public...

I've already checked all that and that's what's disappointing to me...
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Anonymous user
 
Okay, I'm going to run some tests on my profile...

I'll come back later...
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atflor
 
so sniff...they forgot me...
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Anonymous user
 
Hello,

No, I haven't forgotten you, but I haven't logged into FB from my computer until this morning...

So I did the tests... For the "about" section to display on the public profile, the information needs to be public...

Also check if you didn't remove it from your page by going to:
Settings at the top of your Page.
Click on Apps in the left column.
Go to the tab or the app you want to add and click on Add App.



If nothing works after all that, you need to contact Facebook

:)
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atflor Posted messages 3 Status Membre > Anonymous user
 
Hello
I was waiting for my message in my inbox which didn't appear... actually, I realized you replied to me on Friday...
So then
- I did put all my info public...
- I tried to look into the settings but I don't really understand... in the apps I don't have "access the tab".
- For Facebook, I've already sent a message in the help section, they told me it would improve... but I don't think there will be a response! And nothing in the forum… people have the issue but there’s no answer.
- However, on this forum, someone had the same problem Loukadu59300, I posted a request on the forum but no response. As a moderator, can you send him a message directly in his inbox?
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atflor
 
Hello strumpfette

Have you seen my message from yesterday...Tell me something, I'm at a standstill...
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Anonymous user > atflor
 
Hello,

Sorry, I don't have any other solutions... I searched the web, but it always comes back to this confidentiality issue...
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atflor > Anonymous user
 
darn...
and no way to contact loukadu59300?
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