No TNT channel: Samsung LE26R86BD/BDX Solved

Question

Hello everyone,

I just acquired the Samsung LE26R86BD/BDX and I'm not picking up any TNT channels and not very well the national channels either.
I tested all the outlets in my home and it doesn't work on any TV outlet in the house. I plugged my laptop with a TNT card into those same outlets and everything works great, I can pick up the TNT.
Has anyone had this problem with this screen or does anyone have an explanation?

Thank you in advance for your responses.

Configuration: Windows XP Internet Explorer 6.0

toph · Accepted Answer

I just acquired a Samsung LE32R86BD. I went to the Samsung website and found the TNT mode, so:
- on your remote control, press TV/DTV, so you need to switch to DTV mode
- press the D.MENU button
- and start an automatic search; once finished, it will show you how many channels it found.
To view the list of these channels, press the CH LIST button on your remote control, select one of the channels found and press enter.
Normally, you should receive the TNT channels + 3 Belgian channels + Belgian radio stations + all Canal+.
If you’re not receiving anything or only a few channels, it means your antenna isn’t receiving well or is poorly positioned.
I did a test in my living room with my roof antenna that I need to replace because it's damaged by chimney smoke; even for analog, I received 3 Belgian channels in digital quality + some Belgian radio stations perfectly, but no French channels.
Then, I tested in my bedroom with my small portable antenna that cost 15 euros! and I received 22 channels including M6, W9, etc., but still no TF1, France 2, France 3, or Arte.
All this to say that it’s not the television, but an antenna reception problem.
There you go, if I could help you, feel free to contact me. Christophe

dmaze · Answer

Hi,  I just bought this LCD TV as well, and I have the same problem as you. Did you find anything?   Thanks

davesabe89 · Answer

And now, do you have the TNT? I am interested in buying this LCD. Looking forward to hearing from you. Thank you.

fil · Answer

Hello, Samsung is aware of the issue because there is indeed a problem. I just acquired a Samsung plasma with built-in TNT and I am missing 5 channels from TNT. At But, they gave me Samsung's phone number (0825086565 or 3260 and say Samsung). I called them and they are supposed to contact me again for a procedure on the plasma.

Maxime · Answer

Hello,

I just bought this TV as well. I can only receive Belgian channels via digital terrestrial television (I live in Lille). I went through all the documentation to see if I needed to configure PAL, SECAM, or something like that, and there's nothing about it.

I haven't contacted technical support yet; I'm waiting initially to see if I've missed anything, thanks to you :-)

Thank you for your help
Maxime

Maxime · Answer

Good evening,

After going to a friend’s house 500 meters from mine who receives TNT, I was able to verify in this way that the Samsung I bought does receive TNT and that my antenna is therefore misaligned towards the TNT transmitter corresponding to my city. The technical service did inform me that the CSA had modified the TNT signal at the beginning of September to revert to its previous state due to numerous issues in receiving TNT.

Best regards,
Maxime

YVES 1473 · Answer

Hello, I've had a Samsung LE26R86BD for 4 days and can't pick up TNT, what should I do? Please help me find the solution.

samantha · Answer

I just bought a Samsung 22S86BDX and I can't pick up the TNT channels. Can someone help me?

dmaze · Answer

Hello,
I wasn't receiving the digital terrestrial television and after reading the documentation, I realized there was a button on the remote control to switch to the DTT mode. I was simply in analog mode.
Now everything is working correctly.

Johnour · Answer

I have a Samsung LE26R74 and I live in Picardy. Normally, we receive the TNT since December 15, but I can't set it up. Since Saturday, I've been disappointed trying to find a solution.
I just tried to put the TV in dtv mode, and it says, "channel not found."
Then I wanted to go into the "Channel" menu, but I can't access it, so if anyone has a solution to propose, I'd be happy to try.
Thanks in advance.

dedeelea · Answer

Hello, you need to reset your LCD in the ATV menu and plug and play and restart everything.

lucky80 · Answer

I have exactly the same problem with a Samsung TV LE32R86BD; I am unable to access the channel menu that allows me to start a channel search with the DTV mode selected on the remote control.
The channel menu is no longer accessible.
I would be very grateful if someone had a solution.

dedeelea · Answer

What do you call the canal menu?

Clem · Answer

Hi, I live in Strasbourg, I have an 82 cm Samsung LCD and I can receive the TNT channels.
However, there's something that annoys me tremendously. When it hasn’t been turned on for a long time, the television signals “no signal” when I turn it on. Generally, I have to wait 5 minutes with it on, then turn it off and on again right after, and then it works perfectly.
This is probably not normal and it annoys me, especially since I’m considering buying a DVD recorder and I'm afraid that once the TV is off, the recordings will consistently fail.
Does anyone else have the same issue? And knows what to do?

Thank you very much.

chOuW · Answer

Thank you for your explanation, it's working now, it was a knowledge problem, thanks again. Do you have a trick to get scrambled channels?

snowcrash · Answer

"Hi, I live in Strasbourg, I have a Samsung LCD 82 cm and I can pick up the TNT channels. However, one thing annoys me tremendously. When it hasn't been turned on for a while, the TV indicates 'no signal' at startup. Generally, I have to wait 5 minutes with it on, then turn it off and back on immediately, and then it works perfectly. This is probably not normal, and it annoys me, especially since I'm considering buying a DVD recorder and I'm afraid that once the TV is turned off, the recordings will fail systematically. Does anyone have the same issue? And know what to do? "   Hi, I have exactly the same problem as you with my Samsung LCD (and I'm in Strasbourg too), have you found a solution?  First, I'm going to try your technique to get the channels back..."

snowcrash · Answer

and I didn't specify my model but it's the LCD TV LE40M86BD, and so when I turn it on it shows "no signal," whereas it was working fine before.

laguimbe · Answer

For my part, I just acquired a Samsung LCD LE 26S8 and in D/TV mode, I can only receive half of the free channels available on TNT; apparently, it does not pick up R5 and R6 despite all my attempts at manual or automatic initialization, however, it seems that it receives the channels available on R1 and R2 quite correctly, so my antenna seems to be properly oriented. Does anyone have a solution or an explanation?

yoyo · Answer

Hello, my Samsung LE32R86BD television has been malfunctioning for a few weeks.
Upon turning it on, I get the message "no signal." The picture comes back after a few minutes.
This issue doesn't seem to be isolated to the x86x series.

Does anyone have any information or feedback from Samsung's customer service?

Ac · Answer

The antenna may be correctly oriented, but that doesn’t mean anything; its bandwidth and gain must also correspond to the characteristics of the signal, and that may be why the television doesn’t lock on to certain multiplexes, either manually or automatically, as explained multiple times:

TUTORIAL: PARTIAL RECEPTION OR TOTAL NON-RECEPTION OF DTT MULTIPLEXES.

Main research avenues (identification of problems) for locking issues on the appropriate adapter or television for any missing DTT mux containing specific associated channels, regardless of the site or transmitter, but in individual reception mode...

RECEIVER PROBLEM?

First of all, partial non-reception may sometimes stem from the television with an integrated DTT tuner or the external adapter that do not manage the frequency offset observed on some DTT transmitters. If, after an unsuccessful automatic search, one or more multiplexes are still missing, it will be necessary to proceed differently by manually entering the coordinates of the 5 channels (frequencies of the mux or multiplex) from your transmitter and adding, if necessary, up to + 498 kHz, or subtracting - 166 kHz, a value to be determined empirically, but always in increments of 166 kHz, if the exact value is unknown.

For example, nominal frequency "602.000 MHz" = standardized channel 37, corrected frequency, "602.166 MHz" or "602.332 MHz" or "602.498 MHz" etc..

Some receivers have a 4-digit display; in the last example, we implement "602.5 MHz", while others have a 5-digit display: "602.50 MHz". Others, particularly integrated DTT televisions, simply indicate the channel number (between 21 and 69) in the installation menu with fine adjustment -/+++. Refer to your user manual.

In principle, one should be able to correct the centering of the frequency; if this is not possible, either perform a new software update or return directly to customer service... It should also be remembered that some adapters (external/integrated) find their frequencies more difficultly than others in automatic search, thus emphasizing the importance of entering them manually one after the other, which requires, of course, knowing the frequency or channel plan, as applicable.

RECEPTION ISSUE

Next, and more generally, problems often stem from the antenna and the cable.

Is the antenna a standard UHF type, meaning for all DTT channels, from channel 21 to channel 69 or from 470 to 860 MHz? Beware, many old antennas for the reception of analog TV only cover half of the UHF band (e.g., 21 to 38) or UHF channel groups... (e.g., 28 to 37) and therefore may no longer be suitable for different, distant digital frequencies (DTT). Problems of non-reception on certain muxes are often encountered solely due to an unsuitable antenna. It must be changed without fail.

Does the antenna have sufficient gain and directivity? It should show at least 13 dB of gain, but 15 dB is sometimes more relevant. The higher the gain, the more directive the antenna is toward the transmitter, reducing interference risks... It should be checked that it is indeed directed toward your regional transmitter and is clear above the rooftops of surrounding buildings in the useful direction. For information, the standard published during planning calls for an antenna to be 10 m above the ground... so beware of poor receptions due to an antenna placed on the façade, in too low an attic, etc... In some regions (e.g., the North), disturbed by other French or foreign transmitters, only antennas with high directivity, like "Trinappe" or Yagi or long Lambda (many elements), should be preferred. "Design" antennas such as shark fin, wing, caravan, compact, or encased planar panel types should be avoided in weak, disturbed, and heterogeneous fields. All these antennas, very trendy, marketed as "special DTT *" have no chance of competing with a so-called traditional optimized and efficient antenna. If in doubt, consult a "real" professional, not the sellers in hypermarkets or DIY stores, nor online sellers, where flashy marketing prevails... However, it should be noted that most DIY stores offer trinappe antennas for weak or disturbed fields.

* There is no such thing as a special DTT antenna; an antenna is an antenna.... always transparent to the nature of analog or digital radio waves, whether black and white or color and mono or stereo...

Now consider the potential issue caused by the coaxial cable; does it fit into the recommended category, meaning triple shielded and low loss? The industrial reference is the mention 17 VATC or 19 VATC (it's written on it or 17 or 19 PATC). If the cable is obviously damaged or oxidized, crushed, too bent, or too old, replace it with a standardized section of a single piece, as short as possible, up to the adapter's entry. Take care with the connectors and avoid coaxial spaghetti... If analog TV accepted slapdash tinkering, digital DTT tolerates it much less = black screen, pixelation, macroblocking freezes....

Is a terrestrial splitter LB (Wide Band = 40/860 MHz) being used, shielded with an F connector, for how many sockets in the house, knowing that the more ports the splitter has (2, 3, 4, 6, or 8 directions), the more losses it introduces, to which coaxial losses must be added (each 10 m - 1.9 m dB). To compensate for the losses (attenuation), an antenna amplifier is installed upstream of the splitter, with its amplification gain varying between 15 dB (if the splitter is 2-way) and 20 dB (3 or 4 ways) or 25 dB, if the splitter is 6 or 8 ways, but everything depends on the strength of the initial signal.

Is the DTT signal received sufficiently strong at the antenna level (in case the transmitter is below the horizon or there is a blocked opening)? It must have a high gain, 17.5 dB, like a trinappe or others. If the signal is already artifacted, freezing, pixelation, mosaic, and sometimes a black screen for a few moments, a UHF mast preamplifier (21 to 69) with very low noise may resolve weak signal problems (at the limit of range, in a dip, screen-building... See this subject treated separately: https://www.jechange.fr/telecom/internet

In conclusion, if you do not receive one, two, three, or four of the five multiplexes (each mux contains six specific channels) of DTT, all the points listed, particularly the antenna one (statistically, needs changing in 30% of cases), should be reviewed. If you are no longer receiving certain or all multiplexes when it was previously fine, it may be an equipment failure (leakage, misalignment, to be checked...) or a reception just on the limit and the slightest minimal signal drop results in malfunctions on your "no margin" installation.

Regarding specifically those near the borders of foreign DTT transmitters, the principle remains the same, although some reception equipment (antennas + accessories) that are suitable and common within France can sometimes be useless at the borders.

Note:
- 1st ensure that you are in a covered area, check the maps, ask neighbors.
- The rule that says if you receive analog well, you will receive digital well is not systematic...
- 2nd: check the connectors.
- It is necessary to check that the installation does not have an accessory that splits the signal in the shape of a molded "T", as this "thing" is prohibited in DTT.
- If there is no reception in a building, see the issue with the antenna technician responsible for the maintenance of the collective antenna and its upgrade.
- Beware of GSM transmitters (telephony) and others that are too close to the DTT receiving antenna, which can interfere with or prevent the reception of DTT TV, as well as electrical impulse noise from industrial and domestic sources (small vehicles, household appliances, machines, networks, etc...).
- Indoor antennas (see this subject treated separately) may only work correctly near a DTT transmitter that should often be visible. Stick antennas (rod or whip) supplied with DTT/USB keys are the least effective in the range of antennas.

See: https://www.jechange.fr/telecom/internet

To know the correspondences between channels and frequencies, see below, knowing that in DTT the standardized frequency is that at the center of the channel:
https://tvignaud.pagesperso-orange.fr/tv/canaux.htm

If, after exhausting the standardized technical solutions (except antennas in the attic and reception with indoor antennas or the use of "folklore" antennas like "wing of thing"), you still lack channels (or multiplexes), see:

http://www.csa.fr/upload/publication/demande_enquete_pb_reception3.pdf

.

SECK26 · Answer

Hello   can you tell me how you did it? I have the same LCD?   have a nice weekend

Gilles · Answer

LCD, portable plasma, Sony, Philips, Samsung, LG, etc., etc...... it doesn't matter the brand or model, as long as the television has a DTT tuner, then read the user manual for automatic or manual search of DTT multiplexes, see message 22 if difficulties, partial reception.

snowcrash · Answer

Well, as for me, I called Samsung customer service, they sent a technician within 48 hours, they completely replaced the TV's motherboard, there was a problem with my version, they installed the new one and since then everything is working perfectly!

luthe · Answer

Hello, I have a Samsung LCD TV model LE32R86BD. I have a well-aligned antenna and I am in a covered area, yet I am missing multiplex R1 and R2. Is there anyone who can help me?

nanou13 · Answer

Hello, a bit of help please. I used to have the TNT and I don't have it anymore! The menu on my remote control no longer works and it tells me it's unavailable. Could you please direct me? Thank you!

anissa · Answer

I have a problem with the TNT (Alice), I don't know how it works.

vivi · Answer

Hello. I have a problem with my Samsung TV. Yesterday it was working great, and today it doesn’t work anymore. It says "no signal." Plus, this TV isn’t old; we bought it in September 2007. The book says "3260 Samsung," is that the brand of the TV? In any case, it’s a Samsung, flat screen, and it’s really starting to annoy me!

lafrikano · Answer

Hello, I followed what I need to do, I did TV/DTV then D-Menu automatic search, but unfortunately it finds no channels, and I also did Menu plug and play, and still nothing. If you could help me, I would be very grateful.

maxime · Answer

Hello, I have been using the Samsung LCD LE26R86BD for some time now, and I receive TNT channels. However, I am missing: NRJ 12, TMC, and TF1. I have occasionally lost all channels, but that’s not the issue. Could you help me to obtain the 3 missing channels?  Thank you

lafrikano · Answer

No, unfortunately not yet, I've tried several times the solution given by a user of the same television, but I think it doesn't work because of my location.

Bouh · Answer

When it says "no signal," it's the antenna that's bugging out. I managed to find the DTT by clicking on a simple button on the remote :: "TV/DTV" :)

swat84 · Answer

Good evening! I also have a Samsung LCD! Is it normal that nothing happens when I press the "TV/DTV" button on the remote? It always stays on TV?

mel · Answer

Go to the control panel, then plug and play, set it up at home, and then follow the instructions; it does it all by itself, you will see.

PRISCILLIA · Answer

I have the Samsung TV LE26R86BD and I have no problems, it works great.

Amélie · Answer

§Hello everyone,
I just bought a Samsung P2270HD MPEG4 HD screen and I can't pick up the DTT
While searching for channels, I only receive the analog channels.
On my remote, I don't have a dtv button.
Can someone help me please?
Thank you and happy holidays to all.

jempi02 · Answer

Hello, I no longer had the Belgian channels and others, I simply unplugged the SCART connector and plugged it back in and everything came back. It's pretty silly, but it was worth thinking about. I hope it will be just as good for you. See you!

jojes · Answer

La télécommande a 2 menus, utilisez le menu D et ça marchera.

doudonne · Answer

I have a little problem, I can't get all the channels. I was given this TV, I bought everything, nothing works, I don't know what to do? Can someone help me?

TiJah · Answer

Hello,  So I had the same problem, I had the TNT and all of a sudden nothing, but I found the REAL solution:  It turns out that "France" was no longer in the country selection for channels, only Nordic countries like Sweden and Norway were there, so obviously it couldn't find any channels.  You need to go into the advanced menu -> on my LE40C630, while it’s in standby you have to press the following buttons one after the other: 1/ info 2/ menu 3/ mute 4/ power  The TV will then start up and display a new blue menu, you need to go to: Options ---> Local set ---> choose EU_all (it was set to Nordig for me). Turn it off and then restart the TV and magic, "France" is back along with the TNT channels (you may need to do a search again) ^^

No TNT channel: Samsung LE26R86BD/BDX

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