LG RC 185 Pb DVD Player Burner Solved

Question

Hello everyone

I have an LG RC185 DVD recorder/player that I've had for a year and my problem is the following: when I insert a burned or purchased DVD, it says no disc and it's impossible to read or do anything else with the media. Please, can someone tell me what I should do? Thank you in advance, everyone.

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FELIX · Accepted Answer

Hello everyone
I am sending my complaint letter
to D.D.C.R.F.
6 bd Oise
95000 CERGY
against the company LG Electronics France
PARIS NORD II - 117, Avenue des Nations
B.P. 59372 VILLEPINTE - 95942 ROISSY CDG CEDEX
for hidden defects as defined by Article 1641 of the Civil Code.
If you're interested, I can send you a copy of my letter
don't forget to reference it as a collective to raise awareness with the DDCRF
you should also send a copy to LG and to UNC QUE CHOISIR
best regards to everyone

luxain · Answer

Hello,
I apologize for my late response, as I just came across your post dealing with the same problem: "no disc" whenever I insert a DVD since a burning finalization failed. Try a cleaning CD; otherwise, I’m quite pessimistic for you because on my side, I dismantled the combo and connected the burner to my PC: it doesn’t work either, then I took apart the burner while being careful not to look at the laser of course, and actually, the motor doesn’t start!! I contacted LG because of course it happened in the 13th month: no commercial gesture on their part, I currently have a quote from the company providing their spare parts www.nedis.fr. In the meantime, I’m looking into the possibility of replacing the GDA-4164L burner with an internal PC burner of the same brand: someone did this with an LG RH188 and a GSA-4167 burner.
I hope this information helps you. Good luck.
Best regards.

bazong · Answer

It's quite strange, I just read your posts about the issue of disk recognition by a home DVD burner, and I can confirm that, owning the LG DVDR 198H burner, I have exactly the same problem as you, namely that the internal DVD player is useless. I had to send my burner to CIRMA Electronics (it cost me 14 euros in shipping fees). In short, it is clear that LG home burners have a serious problem with the internal DVD player, which is nothing more than a PC DVD burner!
The next time, I'll forget this brand.

bazong · Answer

At the beginning, the recognition of discs (reading and writing) was random, resulting in the player getting stuck, which required disconnecting it from the power supply (reset) to restart it. This operation became necessary more frequently, indicating a more serious problem.
In fact, the current issue... the burner is not recognizing any discs, regardless of whether it is a DVD or an audio CD that you insert.
I am waiting for the device's return from the service center and will keep you updated.

Home recorder LG DVDR 198H

thierryvivi · Answer

Hello,
same DVD recognition problem ("no DVD") thanks LG rc185 purchased at Top Achat...

I was unaware of the issues with LG, but I knew about the customer service at Top Achat and their 'not great' products! !

what do you advise me, for this purchase of a combined LG DVD recorder VHS that is 16 months old? ?
TD

sansphil · Answer

To respond to Thierryvivi, I think we shouldn't necessarily blame Top Achat. Personally, I bought from Planet Discount and had the same problem. On the other hand, the company mandated by LG, "CIRMA ELECTRONIQUE," doesn’t seem incompetent.

My humble opinion is that this device seems a bit light to recognize all formats. (That’s just my opinion)

Since my repair, everything is almost in order. It correctly burns DVD RW and R, but some audio CD R remain unreadable even though there are no issues with older CD players. Progress isn’t always up to our expectations.

In any case, I think you can trust CIRMA to repair your device, maybe still asking for a quote.
As for me, I will not buy LG again and I will no longer purchase this type of device online.

Best regards.

Anonymous user · Answer

Good evening
I have exactly the same problem and it has been going on for several months
Purchased from Topachat in June 2006, the issues started earlier this year, I contacted LG who did not acknowledge the breakdown and obviously the warranty has expired, so they don’t want to hear anything anymore, yet I reached out to them before the warranty ended
No gesture on their part, their product is very reliable, they do not want to acknowledge the weaknesses of their products
What do you advise me?
They told me to send it to Bordeaux for an estimate but since it is no longer under warranty, I don’t trust them
Thank you in advance

phil69 · Answer

Hello,

I have an LG DR 198H burner since September 2006 and up to now, everything has been fine.
For the past week, it fails to read as soon as I insert the DVD. Since it is no longer under warranty, I disassembled it first for a cleaning ==> same result, so I'm moving to the next step.

After reading various forums about this brand and type of product, I conclude that the laser unit is dead. I tried to replace the entire unit (I confirm it's just a micro burner installed but with a specific fixing) reference 6721R N021A, but only one online store offers it for around €90. I'm looking for a brick-and-mortar store in the Rhône Alpes region.

Can we install another burner in its place?

If you have any information, I would appreciate it.
Thank you
See you soon

amartinot · Answer

Good evening everyone
I have owned an LG RH188H home DVD recorder since August 2006, and it has recently stopped reading or recording DVDs, which is a well-known issue for this type of device. Since the warranty has expired, I decided to repair this recorder myself. I will keep you updated on "my DIY project."

sansphil · Answer

To respond to Armatino

>
> Thank you for this information. Since its warranty repair, my
> device works more or less correctly. I say more or less
> because sometimes I have to do a reset (power cut)
> to regain control.
> Best regards

>

amartinot · Answer

I replaced the DVD burner with another one, which is the LG H55NR, priced at €27 at ULTRA MEDIA, 184 rue de Charenton, Paris 12th.
So far, everything works normally: playback of audio CDs, recorded DVDs, DIVX, burning from HDD to DVD -RW, for now, everything is OK.
The problem is mechanical; this burner doesn't fit in the designated space, the original burner having been specially designed to incorporate perfectly into the device. I will therefore cut the top part of the device to connect the power connector and the SATA connector. I will secure the new burner with 4 screws on the cover, and that's it. Admittedly, the aesthetics will "take a hit," but oh well, and besides, if this burner breaks down.... but let's be optimistic. If the same problem arises again, I will keep you updated.
Good evening, everyone.
Alain

amartinot · Answer

Graver LG RH 188 continued...
After various tests, "mister" only burns 4x RW discs, I think the burner isn't the only one with "weaknesses"; however, reading CDs, DIVX, and all kinds of DVDs is fine. LECLER is "dumping" a 177 from €249 to ....€129 if anyone is interested, I'm good, I'll stick with my DIY burner as long as it works...
Until next time

bruno42bp · Answer

I am currently having big problems with the company CIRmA from Bordeaux, which has still not been able to solve my issue with the LG DBRH197 DVD player for 5 months! On the side of LG France and its customer service, it's a disaster! No one calls you back!
LG is DONE!

sansphil · Answer

Hello,

To make a bad pun, LG is light.

And for commercial gestures, don’t dream, they hardly exist anymore.
The only gesture that is developing well is rapid payment.

Our best defense is to stop buying a product from this brand.

Best regards

FELIX · Answer

I confirm I had the same misadventure with my LG 188H
a year later, increasing difficulties reading DVDs, whether blank or commercial
after insisting, it eventually works, but then you must absolutely not put it in sleep mode; otherwise, it's a new hassle
LG support diplomatically sends you packing
-------- it's broken, and it's not possible that many users are complaining about the same issue "forums are not official" (quote)-----
meanwhile, what's official is that I refuse to have it repaired and I'll buy elsewhere. From now on, I boycott LG.

FELIX · Answer

I propose to you:
the entire RH series from 177 to 199 has the same hidden flaw
we just need to agree
to take a common action to simultaneously contact the fraud enforcement services and "UFC Que Choisir"
with a bit of publicity in "Le Canard Enchaîné"
this should make LG think.

Amartinot · Answer

My LG RH188 is definitely out of order, despite replacing the recorder with an LG H55NR, this wonderful home recorder got stuck on "PLEASE WAIT," and nothing worked. The warranty is expired, so it ended up in the trash (14 months of use, not bad). I kept the hard drive: a 160 GB Seagate (which works very well as an external drive), and the LG H55NR recorder, but it works just as poorly in a home recorder as it does in a computer. So LG is done for me considering that according to the forums, a lot of users have problems.

VO_Train · Answer

Hello everyone

I have had an LG RC185 for about 2 years:
I encountered the same problem as you all this Friday: when inserting a recorded or purchased DVD, it says no disc

After opening and cleaning the device, nothing improved.

So I replaced the disc reading and writing module.
The replacement model is:
Lite-On DVD/CR Rewritable Drive, model 50HW-832S

A modification of the mounting (two brackets) and cutting a few pieces of plastic (around the tray) and it's done

Good luck to everyone.

VO_Train

overnico2 · Answer

I had the same problem except that in addition to being broken, it damaged the DVD that was inside. Let me explain: I was watching a movie, fell asleep in front of it, and when I woke up it said no disc. I took the disc out, checked its condition, and saw that it had simply melted (on the surface) in a very specific spot. I deduce that it's the lens that burned out after a short circuit. By the way, my new DVD is no longer new.

vre77 · Answer

Hello everyone,  Well, not better than you, equipped with an LG RH188HS for 13 months and experiencing the same issues, everything works except for playing original DVDs, however, copied DVDs or burns are working for now.  Disassembled the burner, cleaned the lens but still the same.  I'm done with LG for my part, I just got a Panasonic DMR 77 as a replacement and it's pure happiness (hoping it lasts more than 13 months...)  PS: For the "PLEASE WAIT" message, usually it's the cable of the player that is not properly connected...  @+ VRE77

FELIX · Answer

Here is what I propose model letter to be sent to the DDCRF  Ref: your invoice (copy to be attached)   To D.D.C.R.F. 6 bd Oise 95000 CERGY   Dear Sir or Madam,   I have the honor to lodge a complaint with your services against the company LG Electronics France PARIS NORD II - 117, Avenue des Nations B.P. 59372 VILLEPINTE 95942 ROISSY CDG CEDEX for the sale of home recorders with a hidden defect as defined by Article 1641 of the Civil Code.   On (purchase date), I purchased from the website a home recorder of the LG brand, type (recorder identity), valued at 000€00 From (usage duration) explain your technical problems  Questioned by email, the LG site proved to be perfectly "autistic," as evidenced by the multiple participants from the sites COMMENTCAMARCHE.NET & DIVX-COMPARE.CO, including Mr. ENTE, who has just filed a complaint and informed us.  Evidently, the LG device has a hidden defect as defined by Article 1641 of the Civil Code: “hidden defects of the sold item that render it unfit for the intended use or that diminish its use to such an extent that the buyer would not have purchased it, or would have given a lower price, had they known about them.”  I therefore lodge a complaint, together with Mr. ENTE and the other victims who will join us, against LG Electronics France, and I seek a refund for the device. Indeed, what is the point of a repair, even if free, since there is a strong likelihood that this failure will occur again. The device is thus unfit for use and this well before two years of use.  Thank you for your attention, please accept, Sir or Madam, the expression of my distinguished salutations.    Do not forget to send copies to UFC UNION QUE CHOISIR Fosses et Environs 3 bis pl Jean-Baptiste Corot 95380 LOUVRES  to LG FRANCE to inform them (I have also specified to them that I now refuse to buy LG AND THAT I AM LETTING IT BE KNOWN) also to Le Canard Enchaîné at: redaction@lecanardenchaine.fr  you can also contact me directly at ente.fievet@wanadoo.fr

FELIX · Answer

Here is what I propose model letter to send to the DDCRF  Ref: from your invoice (copy to be attached)   To D.D.C.R.F. 6 bd Oise 95000 CERGY   Dear Sir/Madam,   I hereby have the honor of filing a complaint with your services against the company LG Electronics France PARIS NORD II - 117, Avenue des Nations B.P. 59372 VILLEPINTE 95942 ROISSY CDG CEDEX for selling standalone recorders with hidden defects as defined by Article 1641 of the Civil Code.   On (purchase date), I purchased from the website a standalone recorder of LG brand, type (recorder identity), worth €000.00 Starting from (usage time), explain your technical problems  Questioned by email, the LG site proved to be perfectly "autistic," as evidenced by the many contributors from the sites COMMENTCAMARCHE.NET & DIVX-COMPARE.CO, including Mr. ENTE, who has just filed a complaint and informed us.  Evidently, the LG device has a hidden defect as defined by Article 1641 of the Civil Code: "hidden defects of the sold item that render it unfit for the use for which it is intended, or that diminish this use to such an extent that the buyer would not have acquired it, or would have given a lower price had they known."  I am therefore filing a complaint, jointly with Mr. ENTE and other victims who will join us, against LG Electronics France, and I request a refund for the device. Indeed, what is the point of a repair, even if free, since there is a strong likelihood that this failure will recur. The device is thus unfit for use, and well before two years of usage.  Thank you for your attention, and please accept, Dear Sir/Madam, my best regards.    Do not forget to send copies to UFC UNION QUE CHOISIR Fosses and Environs 3 bis pl Jean-Baptiste Corot 95380 LOUVRES  to LG FRANCE to notify them (I also made it clear to them that I refused to buy LG from now on AND THAT I WAS LETTING IT BE KNOWN) also to Le Canard Enchaîné at: redaction@lecanardenchaine.fr  you can also contact me directly at ente.fievet@wanadoo.fr

cheero · Answer

Hello everyone  Unfortunately, I am a proud owner of a LG RC 198H purchased in June 2005, and after using the "Super Multi Recorder" a maximum of 30 times (it's true!), I have the same problem of random non-recognition and constant no disc messages. My initial purchase was not motivated by the recorder but by the fact that it was a VHS combo (which I use a lot in conjunction with a Sony hard disk recorder) with HDMI... It was the only one on the market at the time to offer this... A former hardware IT technician, I took the beast apart today to replace the DVD recorder (not dirty since it’s rarely used), but apparently my old LiteOn spins, yet the LG keeps saying "Hello" endlessly and that’s all... As Félix said, LG really has a big issue with their DVD player models and action needs to be taken... Regardless, if anyone has an explanation for these intermittent failures on this player and especially the remedy... Thank you  Has CIRMA Electronics made any comments on the repairs carried out?

micou3 · Answer

I don't have a problem with DVDs, but it doesn't read all the formats. More specifically, it reads them once in a while. However, are you interested in knowing about another connection of the device that allows you to copy any DVD you buy or rent?

Agreu · Answer

Hello  Lg rc 185 same problem no disc it is 2 years and 1 month old of course 2 years warranty

sansphil · Answer

Good evening,   What a machine!  It seems necessary to change the player. I was fortunate enough to be able to do it under warranty, and since then it works at 90%.   I have another criticism of this device. It is very noisy. It's barely noticeable on Metallica, but it's much more bothersome during a symphony by Gustav Mahler.  This makes me think that it "seems" like a very bad device!

chipdesign · Answer

Hello everyone, I just replaced the original DVD burner (a LG GDA-4164L) with a GH22LP20 (LG) that I found for 25 euros. This new burner is compatible from a hardware/software perspective (leaving the jumper on "Master"). No need to flash the firmware. However, the casing is not the same size, but it is not a problem because the internals of the burner are mechanically compatible: you need to dismantle the entire inside of the burner (the circuit boards and the optical part) and swap the new burner into the old one (keeping the old casing and putting the new card and optics into it). The disassembly is explained on the site http://ifndef.altervista.org/index_eng.html (section "Loader repairing"). This swap is not very hard to do and allows you to put the burner back in the RC185 without having to saw it (as suggested by some posts). Laurent

xm0 · Answer

HELLO, just a little note to say that I am following the procedure indicated for my piece of s..... reader, complaint to DDCRF + UFC + Canard Enchaîné, we'll see how it goes, we need to ruin LG...!
ciao!

sansphil · Answer

Yes, it's the Arlésienne of this device.    Sometimes, the DVDs won't come out, including commercial recordings. The solution without dismantling: cut the main power (from the cord, not at the switch) and when you plug it back in, press the CD eject button.   Good luck to all the shipwrecked of LG technology.

bip · Answer

Just the same with an LG4810 "please wait" and I'm still waiting :-)

didier.boule · Answer

Hello, I am on my 2nd LG recorder and I confirm: crap... the first one lasted a bit more than a year with lots of problems, the second one that I currently have has already gone through 2 repairs at Cima Electronics, they are useless and again I can no longer read a DVD. It records but it’s impossible to read the recorded DVD: the disc is ejected with the message "unknown disc, check again" while it is readable on another player. I won't see it a 3rd time; this will double the price of the recorder. In short, this brand is crap and should be avoided.

Anonymous user · Answer

Good evening
I just repaired my RC185 burner and it was a piece of cake
I found a complete laser block on eBay (seller: brelect.fr) with free shipping (there are still 16 days left to order it) for €89.70 and I saved about €90 on repair costs at a professional.
I can now record again with my burner

amiro · Answer

Well, it's easy; you need to change the lens.

fredjaja · Answer

Hello everyone, I am unfortunately the owner of a LG DVD/VCR combo, model RC278, and it’s a real piece of junk. I bought it in 2007 and six months later, I had to take it back because it stopped reading disks. I bought it at Confo, they repaired it and charged me 153 euros while it was still under warranty. My recorder cost me 308 euros at purchase—great. And now, it's been three months since the message "unknown disk" appears every time I insert a disk. I'm hesitant to get it repaired again considering the price of the first intervention, but I wanted to know if you knew of a reliable repair shop in the Ain (01) area, or if it's complicated to replace the faulty part, which should be the laser unit? Thanks in advance, and I'm avoiding LG forever.

Anonymous user · Answer

Good evening To respond to your message, it's not complicated to change the burner (complete laser block) There are some on eBay that match your reference sold by brelect.fr for 69 euros with 9 euros shipping fees Personally, I changed mine and I'm satisfied; everything works properly again The same advice I gave on this forum to another person

vinké · Answer

Hello everyone I see I'm not the only one having a problem, and the same one as you, plus the fact that my drawer only opens halfway and on a good day it reads CDs or DVDs. I took the drive apart and cleaned the lens but there was no change, as you said, LG is lightweight!!! The best solution would be to call on the 30 million consumers to start a lawsuit for such a scam! When manufacturers have issues with a series of cars, whether under warranty or not, they fix the problem, so it should be the same here, period.

sansphil · Answer

This player is a gem: noisy during audio listening, reluctant to read audio CDs mainly, I decided to take some measures: 1) disconnecting the fan 2) buying a player dedicated solely to audio CDs   Result: I can listen to music on my new device without waiting ages; and video playback on the LG player goes relatively well.   For the future, I think we waste our time and energy suing.  My next video player will not be a LG!

LG RC 185 Pb DVD Player Burner

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