"fill/install ton. res. exc." on Samsung CLX 3305W

Hello and thank you for the response.
When I saw the full bin that I would have to buy, I had already taken mine apart... I emptied it (black dust like soot) and reassembled it without success. A good rinse under the tap and a thorough wipe, everything works like before. It's perfect!
It's a pity that this process wasn't noted more precisely, instead of "I never said to buy," but the main thing is to participate!
Thank you and see you soon because I don't really like this printer...

@mirabelle5 and to the visitors.

Hello,

The problem is resolved, that's the main thing.

If I didn't go into enough detail, it's mostly because I wasn't sure if the cleaning would be sufficient. In principle, these tanks have chips (at least with SAMSUNG), so if we don’t reset them, it doesn’t change anything....

In principle...

But it seems like the cleaning is enough this time. What about the chip on the used toner collection tank? Is there one for this model? It seems that there isn't, which surprises me.

And finally, I know you did everything you could. But at least acknowledge that I pointed you in the right direction, right?

Best regards to all, contributors and visitors.

Of course you put me on the right track and I got there thanks to your link!
Not a trace of a chip on the toner reservoir or... it’s plastic!! It's precisely because I only saw plastic that I dared to plunge everything into the water. I will do the same operation next time and will keep you informed.
Do you also have a trick up your sleeve for changing the toners? The machine requests their change even though they don't show as empty. Maybe yet another chip? How to bypass it?
Thanks in advance.

@mirabelle5

As far as I know, there are resetters for SAMSUNG toner chips, but they cost an arm and a leg, and on top of that, you have to make sure you don't get the reference wrong when ordering!!!

Otherwise, there is the solution of refilling the cartridge and changing the chip with kits sold by kittoner and many others.

Best regards.

Thank you very much for your very helpful information. I had the same problem and I thought it was because my toners were empty or didn't contain enough powder despite the indication being between 12 and 18%. So I was changing them unnecessarily. I called Samsung because the percentage of my cartridges this time indicated 28% and the whole block tells me to replace the used toner... I didn't understand why I had to change my toner when it had a capacity of 28%!
I wonder how many people get fooled like me before they understand that it's just a small tank to empty and wash.
I did the same, I just washed that tank (watch out for the dust cloud) and it works perfectly fine again.
Customer service informed me that this tank needs to be changed every 7,000 to 8,000 copies. Personally, I'm below 1,000 copies and they already tell me to change it... For me, I'm not very satisfied with this printer, I thought it would be much more economical than my inkjet, but I'm not gaining much.

Hi, I had the same problem and would like to have an answer. Thank you.