My DVD player is not working (it turns on but doesn't read DVDs)

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graziella33 Posted messages 2 Status Member -  
stewartia Posted messages 12469 Status Member -
Hello,
my player no longer reads DVDs.
It suddenly stopped reading DVDs for no reason.
When we turn it on and insert a DVD, it takes a long time to load, we hear a kind of
grinding sound (as if the DVD isn't fitting), then after about 50 seconds, the small display on the player shows "error".

I would really like to be able to repair it.
Thank you. :-)

4 answers

  1. stewartia Posted messages 12469 Status Member 2 936
     
    Try to buy a DVD to clean the lens, you can find it on Amazon.fr.
    3
    1. graziella33 Posted messages 2 Status Member
       
      I tried a cleaning CD that I bought at Carrefour.
      I followed the instructions but it didn't work.
      I think the DVDs won't spin in the player.
      Do you have any other suggestions?
      Thank you.
      0