"Weak or nonexistent signal" SAMSUNG TV

Solved
Camille -  
 BABETH -

Hello,

I bought a Samsung TV (which is also a computer screen) 2 months ago.
It worked wonderfully until yesterday: when I tried to turn it on, it displayed "weak or no signal." Since then, I can't receive any channels.
I've tried plugging and unplugging the cables several times, with no result. I also attempted to do automatic channel searches, but none are detected...

Do you have a solution or a lead?

 

Configuration: Windows 7 / Chrome 23.0.1271.64

4 answers

Ubee Posted messages 1 Status Member 153
 
Hello everyone.

I've had the same problem for quite some time and finally I found out where it was coming from. Actually, it all happens in the hidden menu of your TV.

In the hidden menu, you have on the right side: Option and just below Control. And in Control, in third position, you have Hotel Option and this is where you need to disable that option (set it to Off) and everything will be back to normal.

To access the hidden menu, turn off the TV and on the remote you need to press these buttons in sequence: INFO, MENU, MUTE, POWER. The TV will turn on displaying the hidden menu.

So, no need to call customer service and pay them for this. Enjoy watching!
195
marc colin
 
Thank you for the hidden menu; what's incredible is that it was already off, so that's not it. I certainly need a signal amplifier since it's a collective antenna.
Thank you again.
7
Morganechane > marc colin
 
Hello, I came across your forum, the problem is that I can't receive any channels (it works perfectly on another TV), and so in the hidden menu for the hotel option I can't turn it off? I can't find it? Thank you.
12