Redémarrage intempestif Windows 7

Fermé
bapt1510 Messages postés 44 Date d'inscription lundi 12 octobre 2009 Statut Membre Dernière intervention 15 mai 2014 - 25 mars 2012 à 10:21
Bonjour,
Régulièrement, mon PC plante et redémarre (écran bleu).
J'ai fait quelques recherches sur le net et téléchargé WhoCrashed dont voici le rapport.
A chaque plantage, le rapport de WhoCrashed est identique, mettant en cause les 2 mêmes fichiers.
Merci d'avance pour votre aide.

System Information (local)
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computer name: CLAIREETBAPT
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 4294107136 total
VM: 2147352576, free: 1878646784

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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Sat 24/03/2012 07:28:17 GMT your computer crashed
crash dump file: C:\Windows\Minidump\032412-19078-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x7958)
Bugcheck code: 0x116 (0xFFFFFA8003F844E0, 0xFFFFF880042C9958, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR


On Sat 24/03/2012 07:28:17 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrResetFromTimeout+0x214)
Bugcheck code: 0x116 (0xFFFFFA8003F844E0, 0xFFFFF880042C9958, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.






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