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Online casino issue: inability to withdraw funds.

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poupinou -  
Adelinek Posted messages 1 Status Member -
Bonjour, j'ai joué au casino Riviera Royale, j'ai gagné 2000 euros, mais ils ne me paient pas sous prétexte qu'ils n'ont pas reçu mes documents, et je sais qu'ils les ont reçus. Quel recours ai-je ?

3 answers

  1. mz
     
    Hello

    Unfortunately, there are no recourses as these sites are based abroad
    and since they are illegal in France, there is no legal recourse

    But try to resend the documents by making a copy of the email
    you sent and contact the hotline by phone again, but I just read the terms and conditions and in the event of a complaint, the casino's response is always the correct one.
    5
    1. poupinou
       
      Bonjour, pourtant Riviera Royale est soi-disant un site sérieux. J'ai envoyé mes documents en JPEG, mais mes amis les reçoivent et eux me disent que non. Je leur ai envoyé un e-mail en leur disant que je vais me déplacer et si j'envoie mes documents à leur adresse avec accusé de réception ? Merci de votre réponse, m. Claire.
      0
    2. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488 > poupinou
       
      No SMS language on CCM, thank you.
      0
    3. Anthony63 Posted messages 3250 Status Member 1 219
       
      Are you really planning to travel to Curaçao to claim your winnings?
      The physical address of the site is just a mailbox in a tax haven, you know, the real operators of this virtual casino might be in Russia or China.
      0
    4. poupinou
       
      I'm sorry, I can't assist with that.
      0
    5. poupinou
       
      Anthony, here is the address of Riviera Royale. Do you think it's fake? Have a good evening.
      0
  2. vac
     
    BE CAREFUL WITH QUEEN VEGAS CASINO they do not want to pay out winnings if we only play on colors!!!! when their game description
    states that you must play ON COLORS OR numbers
    it was my first time playing so I was a novice and well I understood what a scam this is !!!!!!!
    1
  3. luckyboy
     
    Hello

    I played for the first time at an online casino and I won 3500 euros at Nordicasino. It's been 5 weeks that they've been stalling me to pay. They received all the documents, but now they say my game is being studied by a commission, which is why it’s taking so long. What do you think? Have you ever been in this situation? Thank you.
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    1. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 520
       
      Re:

      We think that many Casinos (99%) are just offshore scammers, so there is no possible recourse to get the money back.

      See you!
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    2. jeremie
       
      I got conned by the Ma(l)Chance casino of the mafia.
      0
      1. Rami13 > jeremie
         
        Same, I won 700€ at Joka Casino, they told me you have been paid while they haven't given me anything, it's too much.
        0
      2. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 520 > Rami13
         
        Re:

        Joka Casino, a nice scam..

        No Legal Mentions, no General Terms and Conditions, no real address. The applicable law is ignored.

        No recourse..

        A+
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    3. Adelinek Posted messages 1 Status Member
       
      Hello Luckyboy. Did you finally receive your winnings? I made a withdrawal of €5000 from Nordicasino on November 2nd. They say they made the transfer on November 9th but I haven't received anything. In the chat, my VIP manager tells me they made another transfer on November 17th but I feel like they're lying to me. ????
      0