Pb avec avast
thardiff
Messages postés
39
Date d'inscription
Statut
Membre
Dernière intervention
-
thardiff Messages postés 39 Date d'inscription Statut Membre Dernière intervention -
thardiff Messages postés 39 Date d'inscription Statut Membre Dernière intervention -
salut, je viens d'installé l'anti virus avast sur mon pc portable, et g un disque dur externe. quand avast est installé, mon ordi ne veut plus ouvrir les fichiers du disque externe, il affiche un ecren bleu et redemarre.
l'ecran dit: "un pb a ete detecte et windows a ete arrete afin de prevenir tout dommage sur votre ordinateur"
...
apres il parle de mise a jour du BIOS, des "option de memoire du BIOS telle que la mise en cache ou l'ombrage"
puis il parle du "mode sans echec"
que faire svp?
l'ecran dit: "un pb a ete detecte et windows a ete arrete afin de prevenir tout dommage sur votre ordinateur"
...
apres il parle de mise a jour du BIOS, des "option de memoire du BIOS telle que la mise en cache ou l'ombrage"
puis il parle du "mode sans echec"
que faire svp?
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67 réponses
re
fais examiner par
http://www.virustotal.com/flash/index_en.html
ces lignes pour lesquelles j'ai des doutes
et colle les résultats des scan ici
soit pour
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Cegetel\C-BOX\Wizard\QuickAccess.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
tu as de quoi t'occuper pour ce reveillon eheh
fais examiner par
http://www.virustotal.com/flash/index_en.html
ces lignes pour lesquelles j'ai des doutes
et colle les résultats des scan ici
soit pour
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Cegetel\C-BOX\Wizard\QuickAccess.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
tu as de quoi t'occuper pour ce reveillon eheh
salut aranjuez31
g fais les scans, y'a pas de virus, les voila:
C:\windows\system32\ctfmon.exe:
This is a report processed by VirusTotal on 01/01/2006 at 14:31:27 (CET) after scanning the file "ctfmon.exe" file.
Antivirus Version Update Result
AntiVir 6.33.0.70 01.01.2006 no virus found
Avast 4.6.695.0 12.30.2005 no virus found
AVG 718 12.30.2005 no virus found
Avira 6.33.0.70 01.01.2006 no virus found
BitDefender 7.2 01.01.2006 no virus found
CAT-QuickHeal 8.00 12.31.2005 no virus found
ClamAV devel-20051123 12.29.2005 no virus found
DrWeb 4.33 12.31.2005 no virus found
eTrust-Iris 7.1.194.0 12.30.2005 no virus found
eTrust-Vet 12.4.1.0 01.01.2006 no virus found
Ewido 3.5 01.01.2006 no virus found
Fortinet 2.54.0.0 12.31.2005 no virus found
F-Prot 3.16c 12.30.2005 no virus found
Ikarus 0.2.59.0 12.31.2005 no virus found
Kaspersky 4.0.2.24 01.01.2006 no virus found
McAfee 4664 01.01.2006 no virus found
NOD32v2 1.1347 12.30.2005 no virus found
Norman 5.70.10 12.31.2006 no virus found
Panda 9.0.0.4 01.01.2006 no virus found
Sophos 4.01.0 01.01.2006 no virus found
Symantec 8.0 01.01.2006 no virus found
TheHacker 5.9.1.065 12.31.2005 no virus found
UNA 1.83 12.30.2005 no virus found
VBA32 3.10.5 12.30.2005 no virus found
VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.> Go to: Home Contact En español
--------------------------------------------------------------------------------
www.virustotal.com :: ©Hispasec Sistemas 2004,05 :: e-mail info@virustotal.com
C:\Program Files\Cegetel\C-BOX\Wizard\QuickAccess.exe:
This is a report processed by VirusTotal on 01/01/2006 at 14:23:41 (CET) after scanning the file "QuickAccess.exe" file.
Antivirus Version Update Result
AntiVir 6.33.0.70 01.01.2006 no virus found
Avast 4.6.695.0 12.30.2005 no virus found
AVG 718 12.30.2005 no virus found
Avira 6.33.0.70 01.01.2006 no virus found
BitDefender 7.2 01.01.2006 no virus found
CAT-QuickHeal 8.00 12.31.2005 no virus found
ClamAV devel-20051123 12.29.2005 no virus found
DrWeb 4.33 12.31.2005 no virus found
eTrust-Iris 7.1.194.0 12.30.2005 no virus found
eTrust-Vet 12.4.1.0 01.01.2006 no virus found
Ewido 3.5 01.01.2006 no virus found
Fortinet 2.54.0.0 12.31.2005 no virus found
F-Prot 3.16c 12.30.2005 no virus found
Ikarus 0.2.59.0 12.31.2005 no virus found
Kaspersky 4.0.2.24 01.01.2006 no virus found
McAfee 4664 01.01.2006 no virus found
NOD32v2 1.1347 12.30.2005 no virus found
Norman 5.70.10 12.31.2006 no virus found
Panda 9.0.0.4 01.01.2006 no virus found
Sophos 4.01.0 01.01.2006 no virus found
Symantec 8.0 01.01.2006 no virus found
TheHacker 5.9.1.065 12.31.2005 no virus found
UNA 1.83 12.30.2005 no virus found
VBA32 3.10.5 12.30.2005 no virus found
VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.> Go to: Home Contact En español
--------------------------------------------------------------------------------
www.virustotal.com :: ©Hispasec Sistemas 2004,05 :: e-mail info@virustotal.com
C:\Program Files\Launch Manager\HotkeyApp.exe:
This is a report processed by VirusTotal on 01/01/2006 at 14:33:23 (CET) after scanning the file "HotkeyApp.exe" file.
Antivirus Version Update Result
AntiVir 6.33.0.70 01.01.2006 no virus found
Avast 4.6.695.0 12.30.2005 no virus found
AVG 718 12.30.2005 no virus found
Avira 6.33.0.70 01.01.2006 no virus found
BitDefender 7.2 01.01.2006 no virus found
CAT-QuickHeal 8.00 12.31.2005 no virus found
ClamAV devel-20051123 12.29.2005 no virus found
DrWeb 4.33 12.31.2005 no virus found
eTrust-Iris 7.1.194.0 12.30.2005 no virus found
eTrust-Vet 12.4.1.0 01.01.2006 no virus found
Ewido 3.5 01.01.2006 no virus found
Fortinet 2.54.0.0 12.31.2005 no virus found
F-Prot 3.16c 12.30.2005 no virus found
Ikarus 0.2.59.0 12.31.2005 no virus found
Kaspersky 4.0.2.24 01.01.2006 no virus found
McAfee 4664 01.01.2006 no virus found
NOD32v2 1.1347 12.30.2005 no virus found
Norman 5.70.10 12.31.2006 no virus found
Panda 9.0.0.4 01.01.2006 no virus found
Sophos 4.01.0 01.01.2006 no virus found
Symantec 8.0 01.01.2006 no virus found
TheHacker 5.9.1.065 12.31.2005 no virus found
UNA 1.83 12.30.2005 no virus found
VBA32 3.10.5 12.30.2005 no virus found
VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.> Go to: Home Contact En español
--------------------------------------------------------------------------------
www.virustotal.com :: ©Hispasec Sistemas 2004,05 :: e-mail info@virustotal.com
C:\Program Files\ltmoh\Ltmoh.exe:
This is a report processed by VirusTotal on 01/01/2006 at 14:37:21 (CET) after scanning the file "ltmoh.exe" file.
Antivirus Version Update Result
AntiVir 6.33.0.70 01.01.2006 no virus found
Avast 4.6.695.0 12.30.2005 no virus found
AVG 718 12.30.2005 no virus found
Avira 6.33.0.70 01.01.2006 no virus found
BitDefender 7.2 01.01.2006 no virus found
CAT-QuickHeal 8.00 12.31.2005 no virus found
ClamAV devel-20051123 12.29.2005 no virus found
DrWeb 4.33 12.31.2005 no virus found
eTrust-Iris 7.1.194.0 12.30.2005 no virus found
eTrust-Vet 12.4.1.0 01.01.2006 no virus found
Ewido 3.5 01.01.2006 no virus found
Fortinet 2.54.0.0 12.31.2005 no virus found
F-Prot 3.16c 12.30.2005 no virus found
Ikarus 0.2.59.0 12.31.2005 no virus found
Kaspersky 4.0.2.24 01.01.2006 no virus found
McAfee 4664 01.01.2006 no virus found
NOD32v2 1.1347 12.30.2005 no virus found
Norman 5.70.10 12.31.2006 no virus found
Panda 9.0.0.4 01.01.2006 no virus found
Sophos 4.01.0 01.01.2006 no virus found
Symantec 8.0 01.01.2006 no virus found
TheHacker 5.9.1.065 12.31.2005 no virus found
UNA 1.83 12.30.2005 no virus found
VBA32 3.10.5 12.30.2005 no virus found
VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.> Go to: Home Contact En español
--------------------------------------------------------------------------------
www.virustotal.com :: ©Hispasec Sistemas 2004,05 :: e-mail info@virustotal.com
C:\WINDOWS\SYSTEM32\WRLogonNTF.dll:
This is a report processed by VirusTotal on 01/01/2006 at 14:39:37 (CET) after scanning the file "WRLogonNtf.dll" file.
Antivirus Version Update Result
AntiVir 6.33.0.70 01.01.2006 no virus found
Avast 4.6.695.0 12.30.2005 no virus found
AVG 718 12.30.2005 no virus found
Avira 6.33.0.70 01.01.2006 no virus found
BitDefender 7.2 01.01.2006 no virus found
CAT-QuickHeal 8.00 12.31.2005 no virus found
ClamAV devel-20051123 12.29.2005 no virus found
DrWeb 4.33 12.31.2005 no virus found
eTrust-Iris 7.1.194.0 12.30.2005 no virus found
eTrust-Vet 12.4.1.0 01.01.2006 no virus found
Ewido 3.5 01.01.2006 no virus found
Fortinet 2.54.0.0 12.31.2005 no virus found
F-Prot 3.16c 12.30.2005 no virus found
Ikarus 0.2.59.0 12.31.2005 no virus found
Kaspersky 4.0.2.24 01.01.2006 no virus found
McAfee 4664 01.01.2006 no virus found
NOD32v2 1.1347 12.30.2005 no virus found
Norman 5.70.10 12.31.2006 no virus found
Panda 9.0.0.4 01.01.2006 no virus found
Sophos 4.01.0 01.01.2006 no virus found
Symantec 8.0 01.01.2006 no virus found
TheHacker 5.9.1.065 12.31.2005 no virus found
UNA 1.83 12.30.2005 no virus found
VBA32 3.10.5 12.30.2005 no virus found
VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.> Go to: Home Contact En español
--------------------------------------------------------------------------------
www.virustotal.com :: ©Hispasec Sistemas 2004,05 :: e-mail info@virustotal.com
g fais les scans, y'a pas de virus, les voila:
C:\windows\system32\ctfmon.exe:
This is a report processed by VirusTotal on 01/01/2006 at 14:31:27 (CET) after scanning the file "ctfmon.exe" file.
Antivirus Version Update Result
AntiVir 6.33.0.70 01.01.2006 no virus found
Avast 4.6.695.0 12.30.2005 no virus found
AVG 718 12.30.2005 no virus found
Avira 6.33.0.70 01.01.2006 no virus found
BitDefender 7.2 01.01.2006 no virus found
CAT-QuickHeal 8.00 12.31.2005 no virus found
ClamAV devel-20051123 12.29.2005 no virus found
DrWeb 4.33 12.31.2005 no virus found
eTrust-Iris 7.1.194.0 12.30.2005 no virus found
eTrust-Vet 12.4.1.0 01.01.2006 no virus found
Ewido 3.5 01.01.2006 no virus found
Fortinet 2.54.0.0 12.31.2005 no virus found
F-Prot 3.16c 12.30.2005 no virus found
Ikarus 0.2.59.0 12.31.2005 no virus found
Kaspersky 4.0.2.24 01.01.2006 no virus found
McAfee 4664 01.01.2006 no virus found
NOD32v2 1.1347 12.30.2005 no virus found
Norman 5.70.10 12.31.2006 no virus found
Panda 9.0.0.4 01.01.2006 no virus found
Sophos 4.01.0 01.01.2006 no virus found
Symantec 8.0 01.01.2006 no virus found
TheHacker 5.9.1.065 12.31.2005 no virus found
UNA 1.83 12.30.2005 no virus found
VBA32 3.10.5 12.30.2005 no virus found
VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.> Go to: Home Contact En español
--------------------------------------------------------------------------------
www.virustotal.com :: ©Hispasec Sistemas 2004,05 :: e-mail info@virustotal.com
C:\Program Files\Cegetel\C-BOX\Wizard\QuickAccess.exe:
This is a report processed by VirusTotal on 01/01/2006 at 14:23:41 (CET) after scanning the file "QuickAccess.exe" file.
Antivirus Version Update Result
AntiVir 6.33.0.70 01.01.2006 no virus found
Avast 4.6.695.0 12.30.2005 no virus found
AVG 718 12.30.2005 no virus found
Avira 6.33.0.70 01.01.2006 no virus found
BitDefender 7.2 01.01.2006 no virus found
CAT-QuickHeal 8.00 12.31.2005 no virus found
ClamAV devel-20051123 12.29.2005 no virus found
DrWeb 4.33 12.31.2005 no virus found
eTrust-Iris 7.1.194.0 12.30.2005 no virus found
eTrust-Vet 12.4.1.0 01.01.2006 no virus found
Ewido 3.5 01.01.2006 no virus found
Fortinet 2.54.0.0 12.31.2005 no virus found
F-Prot 3.16c 12.30.2005 no virus found
Ikarus 0.2.59.0 12.31.2005 no virus found
Kaspersky 4.0.2.24 01.01.2006 no virus found
McAfee 4664 01.01.2006 no virus found
NOD32v2 1.1347 12.30.2005 no virus found
Norman 5.70.10 12.31.2006 no virus found
Panda 9.0.0.4 01.01.2006 no virus found
Sophos 4.01.0 01.01.2006 no virus found
Symantec 8.0 01.01.2006 no virus found
TheHacker 5.9.1.065 12.31.2005 no virus found
UNA 1.83 12.30.2005 no virus found
VBA32 3.10.5 12.30.2005 no virus found
VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.> Go to: Home Contact En español
--------------------------------------------------------------------------------
www.virustotal.com :: ©Hispasec Sistemas 2004,05 :: e-mail info@virustotal.com
C:\Program Files\Launch Manager\HotkeyApp.exe:
This is a report processed by VirusTotal on 01/01/2006 at 14:33:23 (CET) after scanning the file "HotkeyApp.exe" file.
Antivirus Version Update Result
AntiVir 6.33.0.70 01.01.2006 no virus found
Avast 4.6.695.0 12.30.2005 no virus found
AVG 718 12.30.2005 no virus found
Avira 6.33.0.70 01.01.2006 no virus found
BitDefender 7.2 01.01.2006 no virus found
CAT-QuickHeal 8.00 12.31.2005 no virus found
ClamAV devel-20051123 12.29.2005 no virus found
DrWeb 4.33 12.31.2005 no virus found
eTrust-Iris 7.1.194.0 12.30.2005 no virus found
eTrust-Vet 12.4.1.0 01.01.2006 no virus found
Ewido 3.5 01.01.2006 no virus found
Fortinet 2.54.0.0 12.31.2005 no virus found
F-Prot 3.16c 12.30.2005 no virus found
Ikarus 0.2.59.0 12.31.2005 no virus found
Kaspersky 4.0.2.24 01.01.2006 no virus found
McAfee 4664 01.01.2006 no virus found
NOD32v2 1.1347 12.30.2005 no virus found
Norman 5.70.10 12.31.2006 no virus found
Panda 9.0.0.4 01.01.2006 no virus found
Sophos 4.01.0 01.01.2006 no virus found
Symantec 8.0 01.01.2006 no virus found
TheHacker 5.9.1.065 12.31.2005 no virus found
UNA 1.83 12.30.2005 no virus found
VBA32 3.10.5 12.30.2005 no virus found
VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.> Go to: Home Contact En español
--------------------------------------------------------------------------------
www.virustotal.com :: ©Hispasec Sistemas 2004,05 :: e-mail info@virustotal.com
C:\Program Files\ltmoh\Ltmoh.exe:
This is a report processed by VirusTotal on 01/01/2006 at 14:37:21 (CET) after scanning the file "ltmoh.exe" file.
Antivirus Version Update Result
AntiVir 6.33.0.70 01.01.2006 no virus found
Avast 4.6.695.0 12.30.2005 no virus found
AVG 718 12.30.2005 no virus found
Avira 6.33.0.70 01.01.2006 no virus found
BitDefender 7.2 01.01.2006 no virus found
CAT-QuickHeal 8.00 12.31.2005 no virus found
ClamAV devel-20051123 12.29.2005 no virus found
DrWeb 4.33 12.31.2005 no virus found
eTrust-Iris 7.1.194.0 12.30.2005 no virus found
eTrust-Vet 12.4.1.0 01.01.2006 no virus found
Ewido 3.5 01.01.2006 no virus found
Fortinet 2.54.0.0 12.31.2005 no virus found
F-Prot 3.16c 12.30.2005 no virus found
Ikarus 0.2.59.0 12.31.2005 no virus found
Kaspersky 4.0.2.24 01.01.2006 no virus found
McAfee 4664 01.01.2006 no virus found
NOD32v2 1.1347 12.30.2005 no virus found
Norman 5.70.10 12.31.2006 no virus found
Panda 9.0.0.4 01.01.2006 no virus found
Sophos 4.01.0 01.01.2006 no virus found
Symantec 8.0 01.01.2006 no virus found
TheHacker 5.9.1.065 12.31.2005 no virus found
UNA 1.83 12.30.2005 no virus found
VBA32 3.10.5 12.30.2005 no virus found
VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.> Go to: Home Contact En español
--------------------------------------------------------------------------------
www.virustotal.com :: ©Hispasec Sistemas 2004,05 :: e-mail info@virustotal.com
C:\WINDOWS\SYSTEM32\WRLogonNTF.dll:
This is a report processed by VirusTotal on 01/01/2006 at 14:39:37 (CET) after scanning the file "WRLogonNtf.dll" file.
Antivirus Version Update Result
AntiVir 6.33.0.70 01.01.2006 no virus found
Avast 4.6.695.0 12.30.2005 no virus found
AVG 718 12.30.2005 no virus found
Avira 6.33.0.70 01.01.2006 no virus found
BitDefender 7.2 01.01.2006 no virus found
CAT-QuickHeal 8.00 12.31.2005 no virus found
ClamAV devel-20051123 12.29.2005 no virus found
DrWeb 4.33 12.31.2005 no virus found
eTrust-Iris 7.1.194.0 12.30.2005 no virus found
eTrust-Vet 12.4.1.0 01.01.2006 no virus found
Ewido 3.5 01.01.2006 no virus found
Fortinet 2.54.0.0 12.31.2005 no virus found
F-Prot 3.16c 12.30.2005 no virus found
Ikarus 0.2.59.0 12.31.2005 no virus found
Kaspersky 4.0.2.24 01.01.2006 no virus found
McAfee 4664 01.01.2006 no virus found
NOD32v2 1.1347 12.30.2005 no virus found
Norman 5.70.10 12.31.2006 no virus found
Panda 9.0.0.4 01.01.2006 no virus found
Sophos 4.01.0 01.01.2006 no virus found
Symantec 8.0 01.01.2006 no virus found
TheHacker 5.9.1.065 12.31.2005 no virus found
UNA 1.83 12.30.2005 no virus found
VBA32 3.10.5 12.30.2005 no virus found
VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.> Go to: Home Contact En español
--------------------------------------------------------------------------------
www.virustotal.com :: ©Hispasec Sistemas 2004,05 :: e-mail info@virustotal.com
salut
pour moi il me semble que le coupable est la
O20 - AppInit_DLLs: interceptor.dll
donc fix et recherche et suppr la dll
pour moi il me semble que le coupable est la
O20 - AppInit_DLLs: interceptor.dll
donc fix et recherche et suppr la dll
salut balltrap
g essayé de fixer la ligne020 mais il ne veut pas.
il dit:
an unexpected error has occurred at procedure: modBackup_MakeBackup(sltem=020 - Applnit_DLLs:interceptor.dll)
g essayé de fixer la ligne020 mais il ne veut pas.
il dit:
an unexpected error has occurred at procedure: modBackup_MakeBackup(sltem=020 - Applnit_DLLs:interceptor.dll)
Vous n’avez pas trouvé la réponse que vous recherchez ?
Posez votre question
re
je l'ai viré spycatcheur car je pouvais plus accerder a ma boite de messages a patir de msn messenger
je l'ai viré spycatcheur car je pouvais plus accerder a ma boite de messages a patir de msn messenger
re
voila le hijack:
Logfile of HijackThis v1.99.1
Scan saved at 19:16:20, on 01/01/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avast4\aswUpdSv.exe
C:\Program Files\Avast4\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\securite\ewido anti-malware\ewidoctrl.exe
C:\Program Files\securite\ewido anti-malware\ewidoguard.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\PowerKey.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\OSDCtrl.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\protection\microsoft antispyware\gcasServ.exe
C:\PROGRA~1\genius\MouseElf.EXE
C:\PROGRA~1\Avast4\ashDisp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Avast4\ashMaiSv.exe
C:\Program Files\SuperCopier\SuperCopier.exe
C:\Program Files\protection\microsoft antispyware\gcasDtServ.exe
C:\Program Files\Avast4\ashWebSv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Cegetel\C-BOX\Wizard\Agent_WiFi.exe
C:\Program Files\cursor xp\CursorXP.exe
C:\Program Files\Fichiers communs\RTE\RTEGPRS.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\mes documents\PB\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\securite\SpyCatcher 2006\SCActiveBlock.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [preload] C:\Windows\RUNXMLPL.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [PowerKey] "C:\Program Files\Launch Manager\PowerKey.exe"
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [LMgrOSD] C:\Program Files\Launch Manager\OSDCtrl.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\protection\microsoft antispyware\gcasServ.exe"
O4 - HKLM\..\Run: [mouseElf] C:\PROGRA~1\genius\MouseElf.EXE
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SuperCopier.exe] C:\Program Files\SuperCopier\SuperCopier.exe
O4 - HKCU\..\Run: [Configuration de la C-BOX] C:\Program Files\Cegetel\C-BOX\Wizard\QuickAccess.exe
O4 - HKCU\..\Run: [TVAgent WiFi] C:\Program Files\Cegetel\C-BOX\Wizard\Agent_WiFi.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\cursor xp\CursorXP.exe
O4 - HKCU\..\Run: [RTEGPRS] "C:\Program Files\Fichiers communs\RTE\RTEGPRS.exe" tray
O8 - Extra context menu item: &Traduire à partir de l'anglais - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Pages liées - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Pages similaires - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Recherche &Google - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by15fd.bay15.hotmail.msn.com/activex/HMAtchmt.ocx
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\securite\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\securite\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
voila le hijack:
Logfile of HijackThis v1.99.1
Scan saved at 19:16:20, on 01/01/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avast4\aswUpdSv.exe
C:\Program Files\Avast4\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\securite\ewido anti-malware\ewidoctrl.exe
C:\Program Files\securite\ewido anti-malware\ewidoguard.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\PowerKey.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\OSDCtrl.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\protection\microsoft antispyware\gcasServ.exe
C:\PROGRA~1\genius\MouseElf.EXE
C:\PROGRA~1\Avast4\ashDisp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Avast4\ashMaiSv.exe
C:\Program Files\SuperCopier\SuperCopier.exe
C:\Program Files\protection\microsoft antispyware\gcasDtServ.exe
C:\Program Files\Avast4\ashWebSv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Cegetel\C-BOX\Wizard\Agent_WiFi.exe
C:\Program Files\cursor xp\CursorXP.exe
C:\Program Files\Fichiers communs\RTE\RTEGPRS.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\mes documents\PB\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\securite\SpyCatcher 2006\SCActiveBlock.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [preload] C:\Windows\RUNXMLPL.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [PowerKey] "C:\Program Files\Launch Manager\PowerKey.exe"
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [LMgrOSD] C:\Program Files\Launch Manager\OSDCtrl.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\protection\microsoft antispyware\gcasServ.exe"
O4 - HKLM\..\Run: [mouseElf] C:\PROGRA~1\genius\MouseElf.EXE
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SuperCopier.exe] C:\Program Files\SuperCopier\SuperCopier.exe
O4 - HKCU\..\Run: [Configuration de la C-BOX] C:\Program Files\Cegetel\C-BOX\Wizard\QuickAccess.exe
O4 - HKCU\..\Run: [TVAgent WiFi] C:\Program Files\Cegetel\C-BOX\Wizard\Agent_WiFi.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\cursor xp\CursorXP.exe
O4 - HKCU\..\Run: [RTEGPRS] "C:\Program Files\Fichiers communs\RTE\RTEGPRS.exe" tray
O8 - Extra context menu item: &Traduire à partir de l'anglais - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Pages liées - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Pages similaires - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Recherche &Google - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by15fd.bay15.hotmail.msn.com/activex/HMAtchmt.ocx
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\securite\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\securite\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
Mon pb c'est que l'ordi ne veut plus ouvrir les fichier de mon disque dur externe. il le reconnait quand je le branche, il ouvre les 3 gros dossiers de mon DDE qui sont "logiciels", "film" et "musique". par contre là, dès que je clique sur l'un d'eux, ça m'afffiche un ecran bleu 1 sec puis il redemarre.
l'ecran dit:
"un pb a ete detecte et windows a ete arrete afin de prevenir tout dommage sur votre ordinateur"
...
apres il parle de mise a jour du BIOS, des "option de memoire du BIOS telle que la mise en cache ou l'ombrage"
puis il parle du "mode sans echec"
Mais il fait ça seulement quand l'anti virus Avast est installé.
Si Avast est desinstallé ou simplement inactif, je peux accerder a mon DDE sans probleme...
l'ecran dit:
"un pb a ete detecte et windows a ete arrete afin de prevenir tout dommage sur votre ordinateur"
...
apres il parle de mise a jour du BIOS, des "option de memoire du BIOS telle que la mise en cache ou l'ombrage"
puis il parle du "mode sans echec"
Mais il fait ça seulement quand l'anti virus Avast est installé.
Si Avast est desinstallé ou simplement inactif, je peux accerder a mon DDE sans probleme...
oui g esayé. mon ordi beug pareil, il affiche le meme ecran des le debut de l'analyse. il analyse meme 1/4 de seconde, il beug direct.
oui mais coment ça se fait que lorsque avast est desactivé je peux acceder aux données de mon DDE? avant j'avais norton anti virus mais il a expiré et j'ai installé avast. c'est depuis que j'ai avast que ça fait ça...
dans panneau de configuration, ajouter supprimer les programmes, puis supprimer. apres j'ai redemarrer l'ordi puis intallé avast et redemarrer encore
tu as peut etre des residu de norton qui bloque?
avec un nettoyeur de registre recherche les clef avec les mots norton et symantec et suppr les de la base de registre
avec un nettoyeur de registre recherche les clef avec les mots norton et symantec et suppr les de la base de registre
bonsoir,
ouais, une vraie cochonnerie à virer le norton ....
il y a des outils spécifiques sur leur site ici : (attention à bien choisir la version à désinstaller )
http://service1.symantec.com/SUPPORT/INTER/tsgeninfointl.nsf/fr_docid/20050414110429924?Open&src=&docid=20040921102512905&nsf=SUPPORT%5CINTER%5Cnavintl.nsf&view=fr_docid&dtype=&prod=&ver=&osv=&osv_lvl=
-------------------------------
... WinErr 01B : Erreur illégale - Windows ne vous a pas autorisé à avoir cette erreur
ouais, une vraie cochonnerie à virer le norton ....
il y a des outils spécifiques sur leur site ici : (attention à bien choisir la version à désinstaller )
http://service1.symantec.com/SUPPORT/INTER/tsgeninfointl.nsf/fr_docid/20050414110429924?Open&src=&docid=20040921102512905&nsf=SUPPORT%5CINTER%5Cnavintl.nsf&view=fr_docid&dtype=&prod=&ver=&osv=&osv_lvl=
-------------------------------
... WinErr 01B : Erreur illégale - Windows ne vous a pas autorisé à avoir cette erreur